6314 Queens Blvd, Woodside, NY 11377, United States
This summary highlights various experiences and opinions of customers at a Dunkin' Donuts location. It mentions positive aspects such as good coffee, friendly staff, and cleanliness, as well as negative experiences like rude employees, poor customer service, and issues with orders. The summary also touches on limited parking and language barriers. Overall, it provides a diverse range of feedback from customers.
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Very bad service. I was very disappointed with the service. The person named Alma was very RUDE and DISRESPECTFUL with CLIENTS!!! She even told me she doesn’t care if I give BAD REVIEW! Hopefully, the owner will notice how POOR your training with your PEOPLE. Very bad! Business like this is bound to fail!
Sentiment
Negative
Content
Service Quality
Girl in the counter can't even speak English and it's like I'm the one that's supposed to decipher my interaction with her for a purchase. Female shift manager is rude and seems like your dealing with a robot.
Sentiment
Negative
Content
Language Barrier
Fast. Clean. Convenient. Good spot to get coffeee on the go. If you have a vehicle I wouldn’t recommend this spot. Parking is limited unless you go early in the morning! Enjoy.
Sentiment
Positive
Content
Location
Near public transportation and shopping area clean dining area and friendly staff. Typical Dunkin donuts menu.
Sentiment
Positive
Content
Location
Always happens, today i've ordered a simple Hot Chocolate. As i sat down, i see the Staff doing their own thing but... my order hasnt been taken care of and as always i go up to the cpunter to ask where is my order, they answer that its being made now, after 10 minutes? I see this happens all the time.
Sentiment
Negative
Content
Service Quality
This is the worst Dunkin Donuts I've ever visited. Make an order its a nightmare, never what you ordered and most of all there's no place to park your vehicle. No one seems to understand English but somehow they speak it. I don't recommend it if you're driving. Not a good way yo start your day.
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