Mixed Customer Feedback for MedPlus Mart Online Pharmacy
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Mixed Customer Feedback for MedPlus Mart Online Pharmacy

Customers have mixed opinions about the MedPlus Mart online pharmacy. While some praise the excellent service, timely delivery, and discounts offered, others complain about issues with app registration, delayed deliveries, and problems with membership plans. Cold chain maintenance and product availability are highlighted as positives, along with the helpful staff at physical stores. Suggestions for improvement include implementing time slot selection for deliveries and ensuring accurate lab booking slots.

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  • Pharmacy Retail Managers
  • Healthcare Marketing Professionals
  • E-commerce Strategists
  • Customer Experience Analysts
  • Pharmaceutical Product Managers

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Best Pharmaceutical App

    Clearly the best app for ordering medicines and pharmacy needs.

    Sentiment
    • Positive
    Content
    • Medicine Quality and Discounts
    Jul 21, 2024
  • More attention

    Ensure correct medicine to deliver to the patients

    Sentiment
    • Positive
    Content
    • Medicine Quality and Discounts
    Jul 18, 2024
  • No time slot feature available

    Whenever i order somethingā€¦this application does not have time slot and Date featureā€¦it should ask at what time and date (at least next 3 days feature) we need order like 8am-10am early morning, 10-12, 12-4pm , 4-6pm or after 6-11pmā€¦ā€¦this is very basic feature software developers should designā€¦..
    Imagine i ordered something but i want my order to be deliver tomorrow instead Today and at given time like in afternoon 12-4pm only coz I am not available till that time in Delivered addressā€¦in that kind of situation Date and time slot feature shoulf be thereā€¦..

    Sentiment
    • Negative
    Content
    • App Functionality and Ease of Use
    Jul 05, 2024
  • Feedback

    Too good service, online as well as offline.

    Sentiment
    • Positive
    Content
    • Offline Store Experience
    Jul 01, 2024
  • Not able to register and purchase membership on iPhone

    Not able to register as the app is not supporting for saving the email address and proceed further . Tried multiple times but no luck. I la facing this issue on IPhone 14

    Sentiment
    • Negative
    Content
    • App Functionality and Ease of Use
    Jun 29, 2024
  • Late delivery

    Im not recommended this app they took days to delivery to medicine

    Sentiment
    • Positive
    Content
    • Delivery Service
    Jun 23, 2024
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Sentiment Analysis (of 30 reviews)
53 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for MedPlus Mart - Online Pharmacy based on online reviews collected from App Store. The analysis helps Pharmacy Retail Managers, Healthcare Marketing Professionals, E-commerce Strategists, Customer Experience Analysts, Pharmaceutical Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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