Summary of Customer Feedback for Exact Temp Heating & Cooling, Inc
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Summary of Customer Feedback for Exact Temp Heating & Cooling, Inc

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8421 Old Statesville Rd #13, Charlotte, NC 28269, United States

Exact Temp Heating & Cooling, Inc has established a reputation for delivering reliable, professional HVAC services. Customers frequently commend the knowledgeable and courteous technicians, particularly Kayvan, who provide clear explanations and practical advice for system maintenance and repairs. While some reviews highlight concerns about pricing, others note the fairness and transparency of the estimates, emphasizing that quality service justifies the costs. The company is praised for its prompt response times, efficiency, and commitment to customer satisfaction. Many clients have developed long-term relationships with Exact Temp, regularly recommending the company for both residential and commercial needs. Overall, the consistent quality of service and customer care has led to high levels of trust and loyalty among clients over the years.

Source: Google Business Reviews of Exact Temp Heating & Cooling, Inc

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Customer Feedback Analysis of Exact Temp Heating & Cooling, Inc

Explore in-depth feedback for Exact Temp Heating & Cooling, Inc with our comprehensive analysis report.

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Popular Phrases (limited preview)
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  • They are quick to respond and have fair prices, we will be using them again!

    Sentiment
    • Positive
    Content
    • Pricing

  • This is my second experience with Exact Temp and both were excellent. I recommend Kenny and Kayvan and team for your heating and cooling needs!

    Sentiment
    • Positive
    Content
    • Service Quality

  • Fair, honest and did great work. Very responsive and customer service was second to none.

    Sentiment
    • Positive
    Content
    • Trustworthiness

  • The tech did a good job but they are expensive.

    Sentiment
    • None
    Content
    • Pricing

  • Kayvan did a great job! Polite, knowledgeable and professional Service! Highly recommend for your HVAC system.

    Sentiment
    • Positive
    Content
    • Professionalism

  • Once again they show me that they are the best at what they do. I highly recommend them for any HVAC needs.

    Sentiment
    • Positive
    Content
    • Service Quality
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Sentiment Analysis (limited preview)
93 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Exact Temp Heating & Cooling, Inc based on online reviews collected from Google Business. The analysis helps HVAC Service Managers, Customer Relations Specialists, Marketing Professionals, Business Analysts, Entrepreneurs in the HVAC Industry to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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