Mixed Reviews: Significant Savings vs. Poor Customer Service
  • 71 users bookmarked
  • Who is this report for?
    • Pharmacy Managers
    • Healthcare Policy Analysts
    • Pharmaceutical Marketing Professionals
    • Customer Service Managers
    • Healthcare Economists
Mixed Reviews: Significant Savings vs. Poor Customer Service

Unlock Insider Insights with the GoodRx Customer Feedback Report

GoodRx receives mixed reviews with some customers praising the significant savings and ease of use, while others criticize poor customer service and billing issues. Many users highlight the affordability of medications through the GoodRx discounts, often surpassing insurance coverage. Overall, GoodRx is valued for providing substantial cost savings, convenient app usage, and the ability to access needed medications at lower prices than traditional insurance plans.

Source: Trustpilot Reviews of GoodRx 

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
41 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of GoodRx 

Explore our comprehensive GoodRx customer feedback analysis report to understand its impact on cost savings and service quality.

Export
Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • I saved so much money

    I saved so much money That I can get the medications I need. Thank you.

    Sentiment
    • Positive
    Content
    • Cost Savings
    Apr 24, 2024
  • I saved 75% of what my prescription…

    I saved 75% of what my prescription would have cost even with insurance.

    Sentiment
    • Positive
    Content
    • Cost Savings
    Apr 21, 2024
  • Great

    App easy to use. Saved a bunch on medications.

    Sentiment
    • Positive
    Content
    • Ease of Use
    Apr 19, 2024
  • If I could give 0 stars I would

    If I could give 0 stars I would. Absolutely the worst company I have ever dealt with. No customer service and unable to speak with an actual person. Messages sent via the message service take 12 hours or more to get a response and the response is irrelevant and requires another message that takes another 12 hours to get a response. I need my meds asap and this has been going on for 2+ weeks. THIS COMPANY IS TERRIBLE AND I RECOMMEND NO ONE EVER USE THEM IF THEY NEED MEDS IN A TIMELY MANNER.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Apr 16, 2024
  • so easy and great savings

    app was easy to use.. The pharmacy was happy to make the change in the cheaper billing

    Sentiment
    • Positive
    Content
    • Card Acceptance
    Apr 13, 2024
  • You can save money on done costly prescriptions

    Reduction in price and easy to use card at drug store

    Sentiment
    • Positive
    Content
    • Medication Affordability
    Apr 11, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
85 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
41 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Prescription Savings with SingleCare Feedback Analysis
    Trustpilot Reviews 72
  2. GoodRx Analysis: Unlock Prescription Savings Insight
    Google Play Reviews 95
  3. Unlock Key Insights from e-Surgery & EVARO Customer Reviews
    Trustpilot Reviews 85
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for GoodRx  based on online reviews collected from Trustpilot. The analysis helps Pharmacy Managers, Healthcare Policy Analysts, Pharmaceutical Marketing Professionals, Customer Service Managers, Healthcare Economists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.