INNOVO Customer Feedback Analysis
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INNOVO Customer Feedback Analysis

INNOVO customers have mixed experiences with the product and customer service. While some praise the helpful and knowledgeable representatives, others express frustration with sizing issues, shocking problems, and difficulties in obtaining refunds. The company's responsiveness and communication vary, with some customers feeling supported and others struggling to reach assistance. Overall, opinions are divided between positive recommendations and negative feedback regarding product effectiveness, customer service quality, and refund policies.

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  • Product Managers
  • Customer Service Executives
  • Marketing Strategists
  • Business Analysts
  • Quality Assurance Specialists

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Custom Date - May 21, 2024
Featured Content
  • Réponses trés rapides ...équipe à…

    Réponses trés rapides ...équipe à l'écoute et trés compétente...

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Mar 14, 2024
  • Service après-vente parfait.

    Service après-vente parfait.Très réactif après l'envoi d'un mail.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 11, 2024
  • The agent listen to my issue and solve…

    The agent listen to my issue and solve the problem quickly.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Jan 31, 2024
  • Réponse rapide

    Réponse rapideEt personne très sympathique et agréable

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Jan 31, 2024
  • J'avais un problème et il a été résolu

    J'avais un problème et il a été résolu. Parfait

    Sentiment
    • Positive
    Content
    • Sizing and Fit
    Jan 05, 2024
  • Ray was very patient and easily…

    Ray was very patient and easily understood

    Sentiment
    • Positive
    Content
    • Staff Professionalism
    Dec 11, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
67 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for INNOVO  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Service Executives, Marketing Strategists, Business Analysts, Quality Assurance Specialists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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