Mixed Reviews for Premier Inn Dubai Dragon Mart Hotel
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Mixed Reviews for Premier Inn Dubai Dragon Mart Hotel

Al Awir Road - International City - Dubai - United Arab Emirates

Mixed reviews for Premier Inn Dubai Dragon Mart Hotel, with positive comments on the housekeeping staff's cleanliness and service. However, some customers expressed dissatisfaction with the front desk service and communication issues regarding reservations and early check-ins.

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Popular Phrases (of 30 reviews)
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  • Thank for the housekeeping teams especially for Raj and Goma for keeping our room clean all the time

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Maintenance

  • 客房环境还可以，前台服务很差，区别对待不同国籍的客户。因为房卡刷不开找前台，是前台自己输错了号码，然后以不客气的口气怪我告诉他错误的号码。

    Sentiment
    • Negative
    Content
    • Language Barrier and Communication

  • ماشاء الله معاملة جيدة وأخص بالشكر موظف الكاونتنر سفيان على مدى الاحترام واللباقة اللذي يتمتع به شكرا جزيلا والاقامة كانت رائعه جدا

    Sentiment
    • Positive
    Content
    • Staff Service and Attitude

  • كل الشكر للموظف سفيان على حس التعامل والاستقبال

    Sentiment
    • Positive
    Content
    • Staff Service and Attitude

  • استقبال كان رائع وفي مستوى عالي من طرف السيد سفيان

    Sentiment
    • Positive
    Content
    • Staff Service and Attitude

  • We came from Muscat and had occupied 3 rooms for 4 nights. The service, hygiene and facilities were really good.

    Sentiment
    • Positive
    Content
    • Hotel Facilities and Amenities
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Sentiment Analysis (of 30 reviews)
43 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Premier Inn Dubai Dragon Mart Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Hospitality Consultants, Marketing Professionals, Travel Agencies to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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