Hamlovers.com Review Summary: Quality Products, Fast Shipping, Some Customer Service Concerns
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Hamlovers.com Review Summary: Quality Products, Fast Shipping, Some Customer Service Concerns

Hamlovers.com receives mixed reviews with customers praising the quality of the products, fast shipping, and responsive customer service. However, some critiques mention issues with the expiration dates on packages, lack of response from customer service, and missing items in orders. Overall, the site is recommended for its authentic Spanish ham and variety of products.

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  • eCommerce Strategists

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Great service

    Great service, accommodating and friendly staff. Food is 4/5, the only thing missing was more options.

    Sentiment
    • Positive
    Content
    • Product Variety
    Dec 07, 2023
  • Excellent service and delicious food

    Excellent service and delicious food. Definitely will come back

    Sentiment
    • Positive
    Content
    • Customer Service
    May 17, 2023
  • Great food and fast turnaround from…

    Great food and fast turnaround from order to delivery. The spicy chorizo is addictive

    Sentiment
    • Positive
    Content
    • Delivery Speed
    Mar 16, 2021
  • Great ham

    Great ham, fast shipping, and they answered my questions. Frank is very knowledgeable. Thanks!

    Sentiment
    • Positive
    Content
    • Customer Service
    Jan 29, 2020
  • Fast shipping and great jamon

    My order arrived the next day and the ham is the real deal. Recommend.

    Sentiment
    • Positive
    Content
    • Delivery Speed
    Jun 27, 2016
  • FINALLY, an option less expensive than an airline ticket!

    Exactly as advertised, exactly as you'd want. These guys delivered. If you love Jamon, this is the answer!

    Sentiment
    • Positive
    Content
    • Product Quality
    Jan 23, 2013
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Sentiment Analysis (of 30 reviews)
70 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Hamlovers.com  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Development Specialists, Customer Service Executives, Supply Chain Analysts, eCommerce Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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