Positive Customer Feedback for Germanshop24
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Positive Customer Feedback for Germanshop24

Germanshop24 receives positive feedback for its excellent customer service, fast delivery, and well-packaged items. Customers appreciate the wide selection of German products and reasonable prices. Some reviews mention issues with shipping carriers, but the company actively resolves such matters, earning trust and loyalty.

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Custom Date - May 18, 2024
Featured Content
  • Amazing store

    Amazing store, lovely products and the costumer service high level professionals. They will never let you down, I promise you. Axel is great.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Jun 04, 2022
  • Super fast shipping and great customer…

    Super fast shipping and great customer Service! Ordered Sunday night and it was all delivered on Thursday afternoon. One of my German breads had mold on it - it happens - I contacted customer service and they issued me a store credit after sending a picture for proof! Definitely going to use it on my next order !

    Sentiment
    • Positive
    Content
    • Shipping and Delivery Speed
    Jun 02, 2022
  • I have placed 2 orders in the past…

    I have placed 2 orders in the past month and must say, I am totally delighted with everything, from the line of products, how well they are shipped, how fast they arrive and even correspondence with GS24.So glad I discovered GS24, now I can always have an access to some of my favorite German products while living in the USA.What a great company.

    Sentiment
    • Positive
    Content
    • Variety of German Products
    Mar 22, 2022
  • Amazing company

    Amazing company. The package came 2 days earlier. Everything looked so good and fresh. Especially the Broetchen I frooze and baked this morning two of them it was so deliciousFor sure my go to company to order more of the German food.

    Sentiment
    • Positive
    Content
    • Product Quality and Freshness
    Feb 11, 2022
  • My items arrived very quickly

    My items arrived very quickly, and the one error in the shipment was fixed even more quickly. I am very pleased with German Shop and will shop with them again.

    Sentiment
    • Positive
    Content
    • Product Quality and Freshness
    Dec 30, 2021
  • Highly recommend this company

    The German goodies I ordered were carefully packaged and arrived in great condition.The communication with the company was awesome and they went above and beyond helping to resolve issues with the shipping company.I highly recommend this company.

    Sentiment
    • Positive
    Content
    • Packaging Care and Attention
    Dec 16, 2021
  • See All Reviews
Sentiment Analysis (of 30 reviews)
93 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Germanshop24  based on online reviews collected from Trustpilot. The analysis helps Market Researchers, Customer Experience Managers, Product Development Professionals, E-commerce Managers, Business Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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