Freshmile App Review Summary: Functionality, Communication Issues, and Payment Problems
  • 72 users bookmarked
  • Who is this report for?
    • Product Managers
    • Customer Service Managers
    • UX/UI Designers
    • App Developers
    • Marketing Specialists
Freshmile App Review Summary: Functionality, Communication Issues, and Payment Problems

Unlock Freshmile App Insights: A Comprehensive Feedback Analysis

Users express frustration with the app's functionality, reporting issues with communication with charging stations and payment authentication. Some encounter problems with charging initiation and excessive charges. Lack of feedback during the charging process is highlighted as a major drawback. Language barriers in customer support and discrepancies in compatibility information add to user dissatisfaction.

Source: Google Play Reviews of Freshmile – Charge points

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
53 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of Freshmile – Charge points

Uncover insights from customer feedback on Freshmile's app issues with our in-depth analysis report. Boost your strategy!

Export
Custom Date - Dec 27, 2024
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>

  • Prima ricarica in CA riuscita ! Evviva !

    Sentiment
    • None
    Content
    • Charging Process Difficulties
    Mar 09, 2024

  • L'applicazione è inutile per la ricarica, una volta acquistato il tag si usa quello. 4,99 euro che si potevano risparmiare abilitando il telefono. Prezzi di ricarica allineati ma esagerati.

    Sentiment
    • Negative
    Content
    • Payment Methods
    Dec 06, 2023

  • I prezzi per alcuni gestori sono molto competitivi, il grosso problema è che a differenza di tutte le altre app di ricarica non c'è alcun feedback sull'applicazione riguardo allo stato della ricarica corrente, che viene aggiunta al profilo solamente una volta terminata. Questa è a mio modo di vedere una feature indispensabile, quantomeno l'informazione che c'è una ricarica in corso partita x minuti fa, soprattutto nel caso di freshmile che ha parte della tariffa a minuto

    Sentiment
    • Positive
    Content
    • App Functionality Issues
    Apr 15, 2023

  • L'appli a beaucoup de difficultĂŠs Ă  communiquer avec la borne lors de la fin de la charge. On reste souvent 10-15 minutes en attente d'une rĂŠponse par la borne avant de pouvoir ouvrir la porte et dĂŠcrocher le câble.

    Sentiment
    • None
    Content
    • Charging Process Difficulties
    Mar 22, 2023

  • Frequenti problemi di connessione, effettuo l'autorizzazione di pagamento ma lo sportello di ricarica non si apre e nessuna risposta, solo resta in attesa

    Sentiment
    • Negative
    Content
    • Technical Difficulties
    Jan 01, 2023

  • very nice app, with lots of information about charging

    Sentiment
    • Positive
    Content
    • User Interface Feedback
    Jul 29, 2021
  • See All Reviews
Sentiment Analysis (limited preview)
-43 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
53 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Insightful MyNextMove Electric Charging App Feedback Report
    Google Play Reviews 86
  2. Transform Your App with A2A E-Moving Feedback Insights
    Google Play Reviews 101
  3. Unlock Insights: Cabify User Feedback Analysis Report
    Google Play Reviews 74
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Freshmile – Charge points based on online reviews collected from Google Play. The analysis helps Product Managers, Customer Service Managers, UX/UI Designers, App Developers, Marketing Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 16 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Play and is not associated with or supported by Google Play in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Play's terms of use, including copyright regulations, when utilizing the extracted review data.