Freshly Review Summary: Mixed Opinions on Delivery, Customer Service, and Food Quality
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Freshly Review Summary: Mixed Opinions on Delivery, Customer Service, and Food Quality

Mixed reviews for Freshly, highlighting issues with delivery accuracy, customer service, and food quality. Some customers praised the convenience, flavor, and healthiness of the meals, while others complained about blandness, portion size, and misleading charges.

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  • Marketing Managers
  • Customer Experience Specialists
  • Product Development Managers
  • Health and Wellness Advisors

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • I love this product for me and my…

    I love this product for me and my girlfriend is kinda expensive hoping she will want to save some money and cook for us soon.

    Sentiment
    • Positive
    Content
    • Food Quality and Taste
    Oct 17, 2022
  • The servings were delicious

    The servings were delicious, tasty and mouth-watering for the kids! Pink was equally helpful and chipped in to meet a tough deadline imposed on me by the little ones!

    Sentiment
    • Positive
    Content
    • Food Quality and Taste
    Oct 12, 2022
  • It was a great experience

    It was a great experience! Very flavorful and the butter trimmings is exotic and must-try! I had a lovely meal and would definitely recommend them

    Sentiment
    • Positive
    Content
    • Food Quality and Taste
    Sep 22, 2022
  • The servings were delicious

    The servings were delicious, tasty and mouth-watering for the kids! Pink was equally helpful and chipped in to meet a tough deadline imposed on me by the little ones. Gratias👍

    Sentiment
    • Positive
    Content
    • Food Quality and Taste
    Aug 08, 2022
  • I was interested in the price

    I was interested in the price, so I decided to give it a try. I didn't like it very much. The food is very greasy, but if you don't have time or an opportunity to go to the store or make it yourself, you can.

    Sentiment
    • Positive
    Content
    • Food Quality and Taste
    Aug 02, 2022
  • No complaints about the meals

    No complaints about the meals. Customer support was also very helpful. Overall, I'm very satisfied

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Jun 16, 2022
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Sentiment Analysis (of 30 reviews)
3 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Freshly  based on online reviews collected from Trustpilot. The analysis helps Food Industry Analysts, Marketing Managers, Customer Experience Specialists, Product Development Managers, Health and Wellness Advisors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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