Many users are experiencing issues with the FordPassapp, including frequent disconnections, failure to start, and difficulty in updating the app. The app's functionality, such as remote start, lock/unlock, and scheduled starts, often fails or disables on its own. Users also report problems with connectivity and update checks. The app's reliability and performance need improvement to meet user expectations. Ford should focus on engine production rather than electronics.
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I was not given the choice of a button or the app. The app is ok but, if my car sits for a few days, the auto- disable kicks in an I have to go out an start it manually. A start button should be included !
Sentiment
None
Content
Scheduled Start Failure
Jan 03, 2024
Love my escape
Sleek, smooth and easy to maneuver in traffic !'
Sentiment
Positive
Content
App Connectivity
Jan 03, 2024
Remote start stopped working
Stopped working. When I hold it down it just goes red and says failed to start. It worked for a couple years before this.
Sentiment
Negative
Content
Activation Delay
Jan 03, 2024
Work great but now it doesn’t
The first 2 years I had zero issues. But for the last year the autostart, door lock, unlock has been disabling itself every time I get out of the truck. Battery is new. I only have a 4 minute drive to work. Someone said if you don’t drive far enough after starting it disables. Which is ridiculous considering I live so close to my work. I have a long walk into and out of work so it’s nice to have a warm truck in the winter. Ford needs to fix this issue
Sentiment
Negative
Content
Remote Start Issues
Jan 03, 2024
Not so great
I have the latest version for my iPhone 12.5.4 just checked again. I’ve tried many times to update my Ford pass app and keep getting the message that I need IOS 13.0 or greater to update..... needless to say, I can’t update the Un-Updatable. I’ve really liked having the option to remote start my (very expensive 80K) F350 on either a cold winter day or a hot summer day. But it seems that the app guru’s are so smart with their tinkering that I can’t. Many times I have wanted to simply unlock the ...
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