Issues with the FordPass App
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  • Who is this report for?
    • Automotive Product Managers
    • Mobile App Developers
    • Customer Experience Strategists
    • Automotive Engineers
    • Market Research Analysts
Issues with the FordPass App

Unlock FordPass™ App Insights: Master Customer Feedback

Many users are experiencing issues with the FordPass app, including frequent disconnections, failure to start, and difficulty in updating the app. The app's functionality, such as remote start, lock/unlock, and scheduled starts, often fails or disables on its own. Users also report problems with connectivity and update checks. The app's reliability and performance need improvement to meet user expectations. Ford should focus on engine production rather than electronics.

Source: App Store Reviews of ‎FordPass™

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Customer Feedback Analysis of ‎FordPass™

Explore in-depth feedback on FordPass™ issues with our comprehensive analysis. Unlock insights on app functionality today.

Custom Date - Jul 10, 2025
Featured Content
  • The auto disable is annoying !
    Sentiment
    • None
    Content
    • Scheduled Start Failure
    Jan 03, 2024
  • Love my escape
    Sentiment
    • Positive
    Content
    • App Connectivity
    Jan 03, 2024
  • Remote start stopped working
    Sentiment
    • Negative
    Content
    • Activation Delay
    Jan 03, 2024
  • Work great but now it doesn’t
    Sentiment
    • Negative
    Content
    • Remote Start Issues
    Jan 03, 2024
  • Not so great
    Sentiment
    • Negative
    Content
    • Update Compatibility
    Jan 02, 2024
  • App
    Sentiment
    • Negative
    Content
    • App Connectivity
    Jan 01, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-67 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎FordPass™ based on online reviews collected from App Store. The analysis helps Automotive Product Managers, Mobile App Developers, Customer Experience Strategists, Automotive Engineers, Market Research Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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