Fairmont Chicago - Millennium Park: Mixed Reviews and Areas for Improvement
Unlock Fairmont Chicago's Customer Feedback Insights

Fairmont Chicago - Millennium Park: Mixed Reviews and Areas for Improvement

200 N Columbus Dr, Chicago, IL 60601, United States

Mixed reviews for Fairmont Chicago - Millennium Park. Guests appreciate the location and some staff members' exceptional service. However, concerns were raised about cleanliness, hidden fees, outdated rooms, and poor customer service. Issues with room readiness, housekeeping, and noise disturbances were highlighted, affecting overall satisfaction. Recommendations include improving communication, room maintenance, and service quality.

Best for
  • Hotel Managers
  • Customer Service Trainers
  • Hospitality Consultants
  • Marketing Professionals
  • Hotel Investors

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
29 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Export
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>

  • House keeping was subpar! Price was high but there were no disposable cups for coffee machine. The reusable cups were not cleaned. Trash was not removed from the counters. They did beds and replaced towels. That’s is it! Escalators made a lot of noise. I will not book this hotel again.Rooms: Rooms were ok

    Sentiment
    • None
    Content
    • Room Cleanliness

  • Excellent

    Sentiment
    • Positive
    Content
    • Room Amenities

  • Very good

    Sentiment
    • Negative
    Content
    • Room Amenities

  • Our stay was so amazing! Ramona our housekeeper was so knowledgeable and helpful!!! She was amazing to have as new comers to the city! TREASURE HER!!

    Sentiment
    • Positive
    Content
    • Staff Friendliness

  • The staff is great. My room wasn't very clean. The bathroom sink still had toothpaste and other residue on the counter.

    Sentiment
    • Positive
    Content
    • Room Cleanliness

  • Customer service fail. Couldn’t meet a basic request made at 9:30pm until 9am next day.

    Sentiment
    • Negative
    Content
    • Customer Service
  • See All Reviews
Sentiment Analysis (of 30 reviews)
17 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
29 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Key Insights: Holiday Inn Chicago Customer Feedback Report
    Google Business Reviews 78
  2. Unlock Guest Satisfaction Secrets at DoubleTree Chelsea
    Google Business Reviews 72
  3. Travelodge Liverpool St: Uncover Guest Insights & Improve
    Google Business Reviews 96
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Fairmont Chicago - Millennium Park based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Hospitality Consultants, Marketing Professionals, Hotel Investors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Business and is not associated with or supported by Google Business in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Business's terms of use, including copyright regulations, when utilizing the extracted review data.