Mixed Reviews for ELEMENTS Halle: Friendly Staff, Excellent Consultation, but High Prices and Service Issues
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Mixed Reviews for ELEMENTS Halle: Friendly Staff, Excellent Consultation, but High Prices and Service Issues

Otto-Stomps-Straße 86-90, 06116 Halle (Saale), Germany

ELEMENTS Halle receives mixed reviews with positive feedback on the friendly and competent staff, excellent bathroom design consultation, and well-presented showroom. However, there are complaints about high prices, lack of clear signage, and customer service issues. Customers recommend making appointments for personalized bathroom planning and praise specific staff members for their expertise and helpfulness.

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  • Customer Experience Analysts
  • Bathroom Design Consultants
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  • Business Development Executives

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Popular Phrases (of 30 reviews)
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  • Super Beratung von Frau Vonau und dem Badsanier er meines Vertrauens in entspannter AtmosphĂ€re. Hab mich wohl gefĂŒhlt

    Sentiment
    • Positive
    Content
    • Consultation Quality

  • Professionelle Beratung, cooles Bad-Design, nettes Ambiente

    Sentiment
    • Positive
    Content
    • Consultation Quality

  • We've made a very bad experience here. The guys were very customer unfriendly. We have no motivation to come back. Here in this store it basically means "business partner first" instead of customer first. Sorry guys, I will not play your game. All thumbs down.

    Sentiment
    • Negative
    Content
    • Customer Service Experience

  • Wir hatten heute eine Beratung fĂŒr ein neues Badezimmer. Frau Breitkreuz hat uns sehr geholfen. Sie ist auf uns eingegangen und hat auch nach Alternativen gesucht. Eine sehr tolle und patente Beraterin. Dankeschön, immer wieder gern.

    Sentiment
    • Positive
    Content
    • Consultation Quality

  • Ausstellung ist sehr schön gestaltet, Beratung war so lala, weil ohne eigene Ideen. Fliesen sind nicht erhĂ€ltlich.

    Sentiment
    • None
    Content
    • Product Variety and Availability

  • Hier wird man sehr gut beraten von qualifiziertem Fachpersonal, was man selten findet.Die Auswahl ist groß und durch AusstellungsstĂŒcke anschaulich gemacht. Man kann dort nicht direkt einkaufen, man muss eine Firma beauftragen.

    Sentiment
    • Positive
    Content
    • Staff Professionalism
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Sentiment Analysis (of 30 reviews)
42 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ELEMENTS Halle based on online reviews collected from Google Business. The analysis helps Retail Managers, Customer Experience Analysts, Bathroom Design Consultants, Marketing Strategists, Business Development Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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