Negative Reviews of EKar App
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Negative Reviews of EKar App

EKar app receives negative reviews due to profile rejections, dirty cars, poor customer support, hidden fees, and technical issues. Some customers also complain about parking tickets and unauthorized charges. Despite positive feedback on availability and convenience, the overall rating is low.

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  • Automotive Service Managers

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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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  • It was 5 stars, but now i edit my review after charging me: non refueling fees more than 50 aed + fuel cost, this is very bad, I don't advise anybody to use this service. Thanks.

    Sentiment
    • Negative
    Content
    • Charges and Fees
    Jan 08, 2024

  • Facing too much difficulties to upload documents and verification & reply coming from customers care after 2to 3hrs . After documents verified, I'd blocked then again connect with customer care. Worries experience.

    Sentiment
    • Negative
    Content
    • Document Verification
    Dec 31, 2023

  • The rudest customer care representatives everA special shutout the rude one Sonal Panchal

    Sentiment
    • Negative
    Content
    • Customer Support
    Dec 30, 2023

  • thief, they are deduct you for no reason and you can't remove your card details, highly not recommend to anyone who gonna use this service, after investigation they cannot give you any clear reason why they deduct you.

    Sentiment
    • Negative
    Content
    • Charges and Fees
    Dec 22, 2023

  • التطبيق رهيب، وفكرة الاقي سيارة اسوقها خرافي جدا، ووفر علي كثير

    Sentiment
    • Positive
    Content
    Dec 14, 2023

  • I tried ekar twice. Loved it. Great business model. It helped me to get the car from nearest location and also dropping the car at the nearest location to my house within walking distance.

    Sentiment
    • Positive
    Content
    Dec 14, 2023
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Sentiment Analysis (of 30 reviews)
-26 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for ekar - Rent a car - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Product Managers, Customer Support Managers, UX/UI Designers, Digital Marketers, Automotive Service Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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