Customer Praise for Colonial Surety: Fast, Efficient, and Helpful Service
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Customer Praise for Colonial Surety: Fast, Efficient, and Helpful Service

Colonial Surety excels in customer service, speed, and efficiency according to online reviews. Customers appreciate the easy renewal process, quick responses, and helpful representatives like Mollie and Jennifer. The company is commended for its user-friendly online portal and straightforward application process.

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  • Insurance Agents
  • Risk Managers
  • Customer Service Managers
  • Business Analysts
  • Marketing Professionals

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Mollie Brueggemeier was efficient and a…

    Mollie Brueggemeier was efficient and a pleasure to work with ! Needed assistance with revising a surety bond to comply with local court's requirements and she processed the revision quickly! Highly recommend!

    Sentiment
    • Positive
    Content
    • Professionalism
    Apr 24, 2024
  • Very easy to deal with

    Very easy to deal with, took minutes to complete what another agency had me waiting weeks for.

    Sentiment
    • Positive
    Content
    • Ease of Use
    Apr 22, 2024
  • A Very Easy Notary Bond Renewal Process

    The renewal process for my notary bond was very easy and straightforward.

    Sentiment
    • Positive
    Content
    • Renewal Process
    Apr 20, 2024
  • Quick

    Quick, easy, efficient and cost effective.

    Sentiment
    • Positive
    Content
    • Efficiency
    Apr 18, 2024
  • Prompt response times

    Prompt response times; great communication; super speedy approval for same-day turnaround

    Sentiment
    • Positive
    Content
    • Efficiency
    Apr 11, 2024
  • Great customer service

    Great customer service. Easy to use online portal.

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 11, 2024
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Sentiment Analysis (of 30 reviews)
90 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Colonial Surety  based on online reviews collected from Trustpilot. The analysis helps Insurance Agents, Risk Managers, Customer Service Managers, Business Analysts, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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