Exceptional Customer Service at LensDirect.com: Keisha, Bibi, Kayla, and More
  • 69 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Unlock Customer Service Excellence with LensDirect.com Insights

Exceptional Customer Service at LensDirect.com: Keisha, Bibi, Kayla, and More

LensDirect.com's customer reviews highlight exceptional customer service experiences, with specific mentions of helpfulness, efficiency, and quick problem resolution. Employees like Keisha, Bibi, and Kayla stand out for their professionalism and responsiveness, while customers appreciate the personalized attention and discounts received. Some feedback points to quality control issues and communication challenges, but overall, the positive interactions with dedicated customer service representatives shine through.

Best for
  • Customer Service Managers
  • Quality Assurance Officers
  • Marketing Professionals
  • Retail Managers
  • E-commerce Strategists

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
31 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Kissel was very helpful

    Kissel was very helpful when I had to cancel an accidental order. I was very relieved. Thank you!

    Sentiment
    • Positive
    Content
    • Problem Resolution
    Apr 25, 2024
  • Friendly

    Friendly, efficient, and caring. Great people to do business with.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 24, 2024
  • Excellent

    Kurshel Was Very diligent and gave me a very speedy response and solution to my inquiry.

    Sentiment
    • Positive
    Content
    • Responsiveness and Efficiency
    Apr 19, 2024
  • Kayla was very helpful & I was able to…

    Kayla was very helpful & I was able to get a discount on my order. Excellent customer service! Thank you!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 18, 2024
  • Great customer support

    Great customer support. Bibi was knowledgeable, professional and addressed the matter quickly and effectively.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 18, 2024
  • Great customer service

    I received quick and helpful information about the lenses i ordered. Thank you.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 17, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
90 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
31 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Stanton Optical Review Analysis: Insights Unveiled
    Trustpilot Reviews 71
  2. Unlock Insights with SmartBuyGlasses Customer Feedback Report
    Trustpilot Reviews 87
  3. In-Depth FramesDirect Customer Feedback Analysis
    Trustpilot Reviews 102
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for LensDirect.com  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Quality Assurance Officers, Marketing Professionals, Retail Managers, E-commerce Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.