LensDirect.com's customer reviews highlight exceptional customer service experiences, with specific mentions of helpfulness, efficiency, and quick problem resolution. Employees like Keisha, Bibi, and Kayla stand out for their professionalism and responsiveness, while customers appreciate the personalized attention and discounts received. Some feedback points to quality control issues and communication challenges, but overall, the positive interactions with dedicated customer service representatives shine through.
Source: Trustpilot Reviews of LensDirect.comStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
Explore LensDirect.com's customer feedback report showcasing exceptional service and insights for business improvement.
Kissel was very helpful when I had to cancel an accidental order. I was very relieved. Thank you!
Friendly, efficient, and caring. Great people to do business with.
Kurshel Was Very diligent and gave me a very speedy response and solution to my inquiry.
Kayla was very helpful & I was able to get a discount on my order. Excellent customer service! Thank you!
Great customer support. Bibi was knowledgeable, professional and addressed the matter quickly and effectively.
I received quick and helpful information about the lenses i ordered. Thank you.
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