Positive Feedback for Postbank Filiale Staff
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Positive Feedback for Postbank Filiale Staff

Goethepl. 6, 60311 Frankfurt am Main, Germany

Postbank Filiale receives overwhelmingly positive feedback from customers, highlighting the excellent service provided by staff members such as Frau GlĂŒckmann, Herr Paci, and Frau Nguyen. Customers appreciate the personalized financial advice, friendly atmosphere, and efficient problem-solving skills at the branch. However, there are occasional mentions of long wait times. Overall, customers highly recommend this Postbank branch for its professionalism, competence, and helpfulness.

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Ich habe heute ein Sparkonto eröffnet und der Mann im BĂŒro war so freundlich. Alle meine Fragen wurden beantwortet und alles perfekt erklĂ€rt.

    Sentiment
    • Positive
    Content
    • Customer Service

  • Danke sehr sehr nett frau nguyen

    Sentiment
    • Positive
    Content
    • Customer Service

  • Ich bin mit dem Service sehr zufrieden und mit der Beratung, obwohl die Filiale sehr voll ist wurde ich sehr nett empfangen.

    Sentiment
    • Positive
    Content
    • Customer Service

  • Heute kurze Wartezeit. Frau Abramco und Frau GlĂŒckmann haben mir sehr freundlich und engagiert geholfen. Danke.

    Sentiment
    • Positive
    Content
    • Customer Service

  • Thank you Mr. Paci you were so nice. The bestEveryone was nice, including Fr Glueckmann and Fr nguyen

    Sentiment
    • Positive
    Content
    • Friendliness and Helpfulness

  • Sehr Gute Dienstleistung...sehr zuvorkommende Berater allesTop...empfehlenswert

    Sentiment
    • Positive
    Content
    • Customer Service
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Sentiment Analysis (of 30 reviews)
86 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Postbank Filiale based on online reviews collected from Google Business. The analysis helps Banking Professionals, Customer Service Managers, Retail Banking Executives, Financial Consultants, Market Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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