Business Stay with Mixed Experience in Van der Valk Hotel
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Business Stay with Mixed Experience in Van der Valk Hotel

Unlock Customer Insights: Van der Valk Hotel Feedback Analysis

Bohmertstr. 333, 45964 Gladbeck, North Rhine-Westphalia Germany

Stayed for one night on business. Nice room, clean and confortable. Very nice bathroom. Had dinner in restaurant, poor quality food (had a la carte schnitzel) and poor service (came late, but they were already busy with cleaning up). Breakfast was fine, good selection and quality.

Source: Tripadvisor Reviews of Van der Valk Hotel

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Customer Feedback Analysis of Van der Valk Hotel

Insightful analysis of customer feedback for Van der Valk Hotel, covering various aspects from room quality to service.

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Custom Date - Jan 04, 2025
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  • every thinking’s was perfect

    Very clean and very kind staff, definitely we will stay again, Highly recommend this hotel , The breakfast was excellent, the staff kind and very polite, will definitely be my only choice on future trips to this hotel

    Sentiment
    • Positive
    Content
    • Staff Service
    Oct 01, 2020
  • Horrible, dont do it

    The only not renovated Van der Valk... allot of noise from the bar untill 02:00, a lying staff member, a room thats so hot that it feels like a sauna... and in the middle of nowwhere... it was horrible

    Sentiment
    • Negative
    Content
    • Hotel Condition
    May 01, 2019
  • Few nights at the Hotel

    Little old,need some upgrade. Very Helpful and excellent staff,everyone extremely nice.The so call shuttle to the airport is just e private Taxi. To be mention,very good Restaurant. Once agai compliments for the staff.

    Sentiment
    • Positive
    Content
    • Staff Service
    Mar 01, 2019
  • A pleasant stay during a business trip

    Van Der Valk brand is for me a quarantee of quality.. Comfortable accommodation for reasonable price.. Nice and helpfull staff, tasty food in hotel restaurant.. Good loacation, close to highway exit..

    Sentiment
    • Positive
    Content
    • Staff Service
    Jan 01, 2019
  • Sylvester arrangement

    All was excellent , music , food , entertainment. Room was verry clean , modern bathroom , good beds and THE restaurant was also fabuleus , cosy lounge down satires and free drinks in the room , only 1 key

    Sentiment
    • Positive
    Content
    • Room Quality
    Dec 01, 2018
  • Nice hotel

    Highly recommended family hotel. Nice rooms, neat and spacious. Good breakfast, variety of choice and coffee just right. Kids had loads of fun outside. Nearby Movie park Germany, the best closest hotel.

    Sentiment
    • Positive
    Content
    • Family Friendliness
    Aug 01, 2018
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20 Net Promoter
Score
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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