Mixed Reviews for The St. Regis Washington, D.C.
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Mixed Reviews for The St. Regis Washington, D.C.

923 Black Lives Matter Plz NW, Washington, DC 20006, United States

Mixed reviews for The St. Regis Washington, D.C. Some guests praised the elegant property, excellent service, and location, while others criticized the small rooms, slow service, and disappointing experiences. Positive mentions include exceptional staff members like Adrian, Derek, and Nick, along with the convenient location near key attractions. However, there were complaints about room size, outdated facilities, and inconsistent service quality.

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Popular Phrases (of 30 reviews)
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  • Great hotel with fantastic service, Derek at the front desk went out of his way to make our long stay more comfortable.

    Sentiment
    • Positive
    Content
    • Service Excellence

  • Excelente hotel ubicado a un lado de la casa blanca. A unos minutos del national mall y los monumentos mas emblemĂĄticos.

    Sentiment
    • Positive
    Content
    • Location Convenience

  • Toxic Leadership but also Outstanding French Resistance in the Staffing Department. Couple bad eggs gotta go

    Sentiment
    • Negative
    Content
    • Staff Friendliness

  • Visiting for the Holiday tea. Lovely quiet lounge beautiful setting. Close to White House

    Sentiment
    • Positive
    Content
    • Hotel Ambience

  • Superb service. Small quaint hotel. Room a little noisy due to kids next door, but that's the parent's fault. Not the hotel.

    Sentiment
    • Positive
    Content
    • Service Excellence

  • Location is perfect for touring DC. The bar has delicious champagne. The Christmas decorations are well appointed.

    Sentiment
    • Positive
    Content
    • Location Convenience
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Sentiment Analysis (of 30 reviews)
47 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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