Customer-Focused Service with Room for Price Improvement at Sterling Insurance
  • 102 users bookmarked
  • Who is this report for?
    • Insurance Product Managers
    • Customer Experience Managers
    • Marketing Professionals in Insurance
    • Insurance Policy Strategists
    • Business Analysts in Financial Services
Customer-Focused Service with Room for Price Improvement at Sterling Insurance

Unlock Customer Insights: Sterling Insurance Feedback Analysis

Customers appreciate Sterling Insurance's customer service, with specific mentions of helpful and friendly staff. Some reviewers found the prices slightly high but valued the clear communication and personalized service. Positive feedback highlighted the efficiency, professionalism, and patience of the customer service team. However, a few negative reviews mentioned issues like cancellation policies and pricing competitiveness.

Source: Trustpilot Reviews of Sterling Insurance 

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
41 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of Sterling Insurance 

Uncover insights from the latest Sterling Insurance customer feedback analysis. Ideal for improving service & pricing strategies.

Export
Custom Date - Mar 04, 2025
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • Friendly and helpful

    Friendly and helpful, Tracey helped me sort my query out

    Sentiment
    • Positive
    Content
    • Helpfulness of Staff
    Apr 24, 2024
  • Very nice lady and experienced nice…

    Very nice lady and experienced nice voice and friendly. 22

    Sentiment
    • Positive
    Content
    • Helpfulness of Staff
    Apr 22, 2024
  • Been with sterling several years now

    Been with sterling several years now, never had any issues and always been the best on price

    Sentiment
    • Positive
    Content
    • Insurance Pricing
    Apr 22, 2024
  • Requested review

    Communication by phone is excellent but the company is a slave to the internet which is a problem for the less technically minded.

    Sentiment
    • None
    Content
    • Communication Methods
    Apr 22, 2024
  • Brilliant customer service really easy…

    Brilliant customer service really easy to solve my enquiry. Good knowledge of their products

    Sentiment
    • Positive
    Content
    • Helpfulness of Staff
    Apr 22, 2024
  • A quick answering service

    Easy .managed to talk to a member of uk staff.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 22, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
82 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
Similar Reports

See the similar customer feedback reports based on reviews from Trustpilot and many other platforms.

  1. Unlock Insights: Hanover Insurance Group Customer Feedback Report
    Trustpilot Reviews 81
  2. Unlock Insights with First Tech Federal Credit Union Customer Feedback Report
    Trustpilot Reviews 68
  3. Unlock Insights: One Reverse Mortgage Customer Feedback Report
    Trustpilot Reviews 96
How Kimola Works?
Book a Demo Create a Free Account!
Make the Most of Kimola

Find out how Kimola can improve your feedback analysis process.

Frequently Asked Questions
About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for Sterling Insurance  based on online reviews collected from Trustpilot. The analysis helps Insurance Product Managers, Customer Experience Managers, Marketing Professionals in Insurance, Insurance Policy Strategists, Business Analysts in Financial Services to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.