Mixed Feedback for QNB Mobil & Dijital Köprü App
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Mixed Feedback for QNB Mobil & Dijital Köprü App

Overall, the reviews for the QNB Mobil & Dijital Köprü app are mixed. Users appreciate the ease of use and some features like the friend banking system, but there are complaints about high credit rates, limited promotions, and poor customer service. Some users also mention difficulties in accessing certain features and suggest improvements such as the ability to change card passwords through the app and a more user-friendly interface. Despite some negative feedback, others express satisfaction with the bank's services, highlighting the convenience of payment options and praising the bank's efforts. However, there are concerns about complex processes and the need for updates.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Güzel ve kullanışlı

    Kullanımı kolay güzel bir uygulama

    Sentiment
    • Positive
    Content
    • Mobile App Usability
    Apr 22, 2024
  • Geliştirilmeli

    1. Aynı telefonda iki farklı kişinin hesabına giriş yapılabilmesi lazım. İşbankasında bu varsa sizde de olabilir. Babam yaşlı olduğundan onun hesabını da ben takip ediyorum. Ama bu şekilde iki ayrı telefon gerekiyor.

    2. Kampanyalar yok denecek kadar az.

    3. Kredi oranları yüksek.

    4. Müşteri hizmetleri çok zayıf. Telefonla meşgul etmeyelim iki cümle konuşalım diye canlı yardıma giriyorum ama doğru düzgün bir yanıt alamıyorum, çok bekletiyor.

    Sentiment
    • None
    Content
    • Interest Rates and Fees
    Apr 20, 2024
  • EFT yaparken hesap numarası giriş yöntemi

    Diğer bankaların uygulamasında olan kamera ile hesap numarası girişi olması iyi olur

    Sentiment
    • None
    Content
    • Mobile App Usability
    Apr 19, 2024
  • Mobil uygulama hk

    Dokuz bankanın mobil uygulamasını kullanıyorum içlerindeki en kötüsü kullanımı en zoru arayüzü en berbat olanı ulaşmak istediğimiz menüye ulaşmanın en zor olduğu bir bankasını tebrik ediyorum bu kadar olumsuzluğu bir arada barındırbilecek bir firmayla çalıştığınız için

    Sentiment
    • Negative
    Content
    • Mobile App Usability
    Apr 19, 2024
  • Mobil uygulamadan kart şifresi değiştire bilsek.

    Mobil uygulamadan kart şifresi değiştire bilsek.

    Sentiment
    • Positive
    Content
    • Transaction Processes
    Apr 19, 2024
  • Uygulama

    Bu uygulama çok kötü 👎 iPhone 6 kullanıyorum iki gündür uygulamayı tlf num indirmiyor bunu kullanmak için cihazmı değiştirmemiz gerekiyor 😡rezaaaalleeeett

    Sentiment
    • Negative
    Content
    • Technical Issues
    Apr 18, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
27 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for QNB Mobil & Dijital Köprü based on online reviews collected from App Store. The analysis helps Product Managers, Customer Experience Specialists, Digital Marketing Professionals, Mobile App Developers, Banking Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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