Panarottis Loyalty and Ordering App Review
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Panarottis Loyalty and Ordering App Review

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Panarottis loyalty and ordering app has user-friendly registration and intuitive functionality. However, some users experience issues like card saving errors, login problems, and inability to proceed after registration. There are also complaints about the app not working since the latest iOS update. Customers request the option to order through the app. Additionally, users encounter login issues and missing or confusing loyalty points. Panarottis should address these concerns promptly.

Source: App Store Reviews of ‎Panarottis: Takeaway & Rewards

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Customer Feedback Analysis of ‎Panarottis: Takeaway & Rewards

Insightful analysis of Panarottis app feedback focusing on registration, functionality, payments, and loyalty points.

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Custom Date - Dec 25, 2024
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  • Not working with iOS17

    The app is not working since the update to iOS17

    Sentiment
    • Negative
    Content
    • App Not Working
    Oct 09, 2023
  • Can’t log in

    Entering my credentials just returns me to the login or signup page/screen.

    Sentiment
    • Negative
    Content
    • Registration and Login
    Feb 18, 2023
  • Too many bugs

    The app keeps logging me out. When I try to log back in, it keeps taking me back to the login page - after completing the login process!

    Sentiment
    • Negative
    Content
    • Registration and Login
    Nov 29, 2022
  • Belisimo

    An easy to use loyalty and ordering app. Registration was a breeze. And the functionality is intuitive. Nicely done Panarottis 🍕🇮🇹

    Sentiment
    • Positive
    Content
    • App Functionality
    Nov 06, 2022
  • Save card

    One cannot save a card to file. It gives an error that its incorrect however the card is used elsewhere. It redeems vouchers but when order is canceled because one cannot do the payment the voucher is not reversed.

    Sentiment
    • Negative
    Content
    • Payment Issues
    Sep 29, 2022
  • New app is not great

    New app is almost worse than the old one. Login / registration is confusing. And what happened to the points? They seem to be missing or less now…. And what’s with the multiple loyalty card numbers now????
    Please fix this or revert the app ASAP

    Sentiment
    • Negative
    Content
    • Confusing User Interface
    Sep 06, 2022
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Sentiment Analysis (limited preview)
-42 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Panarottis: Takeaway & Rewards based on online reviews collected from App Store. The analysis helps Mobile App Developers, Customer Experience Managers, Product Managers, Marketing Professionals, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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