Mixed Reviews for BPI Sports Highlight Quality and Taste, Shipping Delays, and Customer Service Concerns
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Mixed Reviews for BPI Sports Highlight Quality and Taste, Shipping Delays, and Customer Service Concerns

BPI Sports has received mixed reviews, with customers praising the quality and taste of products but expressing frustration over shipping delays and customer service issues. Positive feedback highlights energy-boosting effects, fast shipping, and great taste. On the contrary, negative comments focus on long shipping times, unresponsive customer service, and issues with order fulfillment. Overall, customers have enjoyed the effectiveness and flavor of BPI products but have faced challenges with order processing and communication.

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Custom Date - May 18, 2024
Featured Content
  • I placed one order online and the item…

    I placed one order online and the item never got delivered. I have sent emails chat and there is still no response. very bad customer servie

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Nov 19, 2018
  • Great prices & products

    The products are affordable & delivery was was quick! I’ll shop online there again!

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Sep 12, 2018
  • The checkout never works or reads my…

    The checkout never works or reads my debit card. I have to order off amazon vice the BPI website

    Sentiment
    • None
    Content
    • Ordering Process
    Sep 08, 2018
  • Love these products! :)

    Love these products! They've significantly helped my progress in the gym and outside of it.

    Sentiment
    • Positive
    Content
    • Product Effectiveness
    Sep 07, 2018
  • Called up customer support and they…

    Called up customer support and they helped me out in seconds

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Aug 24, 2018
  • I got preworkout and amino acids

    I got preworkout and amino acids, both great but extremely sweet!

    Sentiment
    • Positive
    Content
    • Product Quality and Taste
    Aug 16, 2018
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Sentiment Analysis (of 30 reviews)
8 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for BPI Sports  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Development Specialists, Customer Service Directors, E-commerce Strategists, Supply Chain Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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