Omlet USA: Mixed Reviews on Quality and Service
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Omlet USA: Mixed Reviews on Quality and Service

Omlet USA receives mixed reviews on its products and customer service. While some customers praise the quality, innovation, and ease of ordering, others express disappointment in product functionality, assembly difficulty, and customer support. The reviews highlight issues like flimsy construction, insufficient instructions, and unresponsive service. Customers appreciate the user-friendly website but express concerns about the effectiveness of certain products, such as the chicken fence and automated door. Overall, Omlet USA's reputation seems to balance between positive experiences like knowledgeable staff and negative experiences like product malfunctions and challenging assembly processes.

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  • Customer Service Managers
  • Retail Buyers
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  • E-commerce Specialists

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Custom Date - Oct 22, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Great products that are well built

    Great products that are well built. Our flock loves the coop, run, run covers, and accessories!

    Sentiment
    • Positive
    Content
    • Product Quality and Durability
    May 21, 2023
  • Website is easy to use and the customer…

    Website is easy to use and the customer service on the phone is excellent!

    Sentiment
    • Positive
    Content
    • Ordering Process and Website Usability
    May 03, 2023
  • Tremendous service, courteous, knowledgeable and professional.

    Tremendous service, courteous, knowledgeable and professional.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 01, 2023
  • easy to order product review will come…

    easy to order product review will come later

    Sentiment
    • Positive
    Content
    • Ordering Process and Website Usability
    Sep 29, 2022
  • Easy to order online

    Easy to order online. Awesome we’ll built products. Excellent customer service!

    Sentiment
    • Positive
    Content
    • Product Quality and Durability
    Sep 24, 2022
  • Ordering is easy.

    Ordering is easy.

    Sentiment
    • Positive
    Content
    • Assembly Difficulties
    Sep 18, 2022
  • See All Reviews
Sentiment Analysis (of 30 reviews)
50 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Omlet USA  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Service Managers, Retail Buyers, Market Researchers, E-commerce Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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