Customer satisfaction and quality service at OK Mobility - Aeropuerto Valencia
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    • Automotive Industry Analyst
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Customer satisfaction and quality service at OK Mobility - Aeropuerto Valencia

Unlock Customer Insights: OK Mobility Valencia Report

Cta. Aeropuerto, s/n, 46940 Manises, Valencia, Spain

Positive feedback highlighting excellent customer service, clean and well-maintained vehicles at OK Mobility - Aeropuerto Valencia. Customers appreciate the friendly and professional staff, easy booking process, and fair pricing. However, a few reviews mention issues with additional charges and lack of scooter availability. Overall, the majority of customers express satisfaction with the service received and plan to use the company again.

Source: Google Business Reviews of OK Mobility - Aeropuerto Valencia

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Customer Feedback Analysis of OK Mobility - Aeropuerto Valencia

Discover in-depth insights on customer satisfaction and service quality at OK Mobility - Aeropuerto Valencia.

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Popular Phrases (limited preview)
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  • Everything was as hoped.Great service and value for money.F. Reimer

    Sentiment
    • Positive
    Content
    • Vehicle Quality and Cleanliness

  • Great company, they look after us. Only criticism was the hard sell on insurance upon arrival at the desk.

    Sentiment
    • Positive
    Content
    • Insurance and Additional Charges

  • Servizio veloce chiaro e auto nuova. Soddisfatto in pieno

    Sentiment
    • Positive
    Content
    • Customer Service Experience

  • Med great host and the girls tooFenomenal welcome! I recommend listening to the customer

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Professionalism

  • Muy contentos con el coche que alquilamos y sobretodo con el trato recibido por el personal.

    Sentiment
    • Positive
    Content
    • Vehicle Quality and Cleanliness

  • Muy amables. Todo el proceso muy fĂĄcil y rĂĄpido y el vehĂ­culo genial. Muy buena calidad y buen precio.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
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Sentiment Analysis (limited preview)
46 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for OK Mobility - Aeropuerto Valencia based on online reviews collected from Google Business. The analysis helps Customer Experience Manager, Automotive Industry Analyst, Market Researcher, Business Development Manager, Operations Manager to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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