Mixed Reviews for LG ThinQ App
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Mixed Reviews for LG ThinQ App

Unlock Customer Insights: LG ThinQ App Review Analysis

The reviews for LG ThinQ app are mixed, with some users finding it helpful for smart diagnosis and controlling appliances, while others encounter connectivity issues and missing features. Users appreciate the simplicity and ease of use but criticize the app's functionality and lack of essential options. Overall, opinions on the app are divided, highlighting both its strengths and weaknesses.

Source: Google Play Reviews of LG ThinQ

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Customer Feedback Analysis of LG ThinQ

Insightful LG ThinQ app feedback analysis revealing user experiences, issues, and suggestions for improvement.

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Custom Date - Jan 10, 2025
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  • For some reason my lg stick vacuum is not recognised by app. Even more, it is not in the list. LG CordZero

    Sentiment
    • Negative
    Content
    • Device Compatibility
    Feb 10, 2024

  • Love the frig. and all its functions. As of today I have owned it for 3 years with no problems!

    Sentiment
    • Positive
    Content
    • Usefulness
    Feb 10, 2024

  • Doesn't work. Spent 20mins trying to register TV. It's a farce you need an app to register a TV, to download apps on the TV. Returned the TV this morning, bought a Sony as they make good tvs that make sense and work

    Sentiment
    • Negative
    Content
    • Device Compatibility
    Feb 10, 2024

  • It's a really good app, but I would add the turn on/off history for the appliances we connect to the app. To have a better control

    Sentiment
    • Positive
    Content
    • Missing Features
    Feb 10, 2024

  • without any doubt, ThinQ is one of the best app that I'm using now. it's easy and simple to understand for everyone. I recommend 👌 to other people.

    Sentiment
    • Positive
    Content
    • Usefulness
    Feb 10, 2024

  • thank u LG for this wonderful app!! Our magic wand remote broke the last minute and this is just a life saver. I'm already ok with just using this app forever hahaha but i Still need to buy the traditional smart remote for our parents. 5 stars!!!! Will definitely buy more LG products ❤❤ app is very seamless!! 👍🏻👍🏻

    Sentiment
    • Positive
    Content
    • Remote Control
    Feb 09, 2024
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Sentiment Analysis (limited preview)
-26 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for LG ThinQ based on online reviews collected from Google Play. The analysis helps Product Managers, UX/UI Designers, Market Researchers, Customer Experience Strategists, App Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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