KeyOpp Property Management: Mixed Reviews Highlighting Staff Performance and Communication Challenges
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KeyOpp Property Management: Mixed Reviews Highlighting Staff Performance and Communication Challenges

3557 Geary Blvd floor 2, San Francisco, CA 94118, United States

KeyOpp Property Management receives mixed feedback in online reviews. While some customers praise specific staff members for their responsiveness and professionalism, others complain about poor communication, random charges, and unresponsiveness. Clients highlight individuals like Nathan, Anna, and Natalie for their exceptional service and dedication. However, there are concerns about delayed responses, lack of follow-up, and issues with extra charges. Overall, KeyOpp Property Management is recommended for its dedicated team members but needs improvement in communication and transparency.

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  • Real Estate Investors
  • Property Management Professionals
  • Customer Service Managers
  • Real Estate Analysts
  • Marketing Strategists

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Anna helped me out with a one time lease agreement. She is very helpful and responsive. I would definitely use her if I needed a property manager.

    Sentiment
    • Positive
    Content
    • Professionalism and Customer Service

  • Very patient and helpful. She cares a lot and stays in communication to stay. Connected. Awesome job 😃🤗

    Sentiment
    • Positive
    Content
    • Communication and Responsiveness

  • Anna is amazing she helped me rent out my property. She really care about me and my needs.

    Sentiment
    • Positive
    Content
    • Professionalism and Customer Service

  • Anna was responsive, professional, kind, and helpful. I would work with her again any time.

    Sentiment
    • Positive
    Content
    • Professionalism and Customer Service

  • Nathan was so responsive and helpful throughout our move in process. So nice to meet and work with him! Thank you Nathan!

    Sentiment
    • Positive
    Content
    • Availability and Promptness

  • Nathan was excellent to work with as we navigated the SF rental market for the first time. A true professional - highly recommended!

    Sentiment
    • Positive
    Content
    • Professionalism and Customer Service
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Sentiment Analysis (of 30 reviews)
80 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for KeyOpp Property Management based on online reviews collected from Google Business. The analysis helps Real Estate Investors, Property Management Professionals, Customer Service Managers, Real Estate Analysts, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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