Mixed Reviews of Verviers Hotel
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Mixed Reviews of Verviers Hotel

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Rue de la Station N 4, Verviers 4800 Belgium

Mixed reviews of the Verviers hotel, with some guests praising the clean rooms, friendly staff, and good location, while others complained about the poor service, dirty rooms, and noisy atmosphere. Overall, the hotel offers a range of amenities including a spa, fitness area, and restaurant, but some areas need improvement.

Source: Tripadvisor Reviews of Hotel Verviers Van der Valk

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Customer Feedback Analysis of Hotel Verviers Van der Valk

Discover invaluable insights from customer feedback on Hotel Verviers with our comprehensive analysis report.

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Custom Date - Dec 26, 2024
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  • no comment

    Service in the bar area is insufficent. Nobody takes attention when guests are waiting to oder drinks or food. Hopefully the hotel management will improve the organisation around the service. It would be really necessary.

    Sentiment
    • Positive
    Content
    • Service Quality
    Dec 01, 2022
  • Good food!

    Nice rooms, friendly hotel staff and amazing restaurant. The 3 course menu was best price vs quality (and quantity) diner ever. Good location, easy accessible, well equipped. Very good option to stay for this area.

    Sentiment
    • Positive
    Content
    • Restaurant Experience
    Nov 01, 2022
  • Enjoyed our stay

    Nice Hotel, Friendly Personnel, Good Location, Good complete breakfast, Good beds, Nice room with a few nice free non-alcoholic drinks in the little cooler. Badroom with bad and shower. Like to go back in another time.

    Sentiment
    • Positive
    Content
    • Service Quality
    Jul 01, 2022
  • Cold water

    We had cold water during our stay. No refund at al or information at the check in that there was no warm water. The water was cold! The breakfast room was loudy with music. The sink was broken. The beds where bad.

    Sentiment
    • Negative
    Content
    • Service Quality
    Jun 01, 2022
  • Always nice place to be and nice restaurant

    Hotel with everything you need to be for a few days. Restaurante and nice breakfast. Different rooms, from simple to 2 levels. Outside pool and nice bar for summer time. Always works fine with no problem.

    Sentiment
    • Positive
    Content
    • Facilities
    Jun 01, 2022
  • Good

    Our (extra) reservation was a jacuzzi and we get a bubble bath at the honeymoon room. Persons in the hotel were very nice to eachother. The restaurant was big and you can eat or drink whatever you want

    Sentiment
    • Positive
    Content
    • Service Quality
    Apr 01, 2022
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47 Net Promoter
Score
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