Mixed Reviews for My Supplement Store: Fast Shipping vs. Delays & Customer Service Concerns
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Mixed Reviews for My Supplement Store: Fast Shipping vs. Delays & Customer Service Concerns

My Supplement Store receives mixed reviews on shipping times, customer service, and product availability. While some customers praise the fast shipping and quality products, others express frustration over delays, lack of communication about out-of-stock items, and unresponsive customer service. The pricing is considered competitive, but issues with order fulfillment and transparency persist, leading to dissatisfaction among certain customers.

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Authentic products

    Authentic products, really good customer service and exceptionally professional..abd above all fast shipping

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Dec 08, 2023
  • Love this store

    Awesome prices stuff comes on time. Order from here a lot and tell people about my supplement store all the time.

    Sentiment
    • Positive
    Content
    • Price Competitiveness
    May 10, 2023
  • Good prices takes about a week or so to…

    Good prices takes about a week or so to get your order delivered across the country.

    Sentiment
    • Positive
    Content
    • Shipping Speed and Efficiency
    May 01, 2023
  • I have been ordering from you for many…

    I have been ordering from you for many years. Always great service and products.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 28, 2023
  • Responds to emails in a timely manner.

    Great customer service. Respond to emails in a timely manner. And product shipped pretty fast

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 17, 2023
  • customer service

    great customer service very transparent and made me feel important as one of their customers

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 14, 2023
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Sentiment Analysis (of 30 reviews)
52 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for My Supplement Store  based on online reviews collected from Trustpilot. The analysis helps eCommerce Managers, Marketing Analysts, Customer Service Directors, Supply Chain Specialists, Retail Industry Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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