Mixed Reviews for Cheef Botanicals Highlight Quality Products but Customer Service Issues
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Mixed Reviews for Cheef Botanicals Highlight Quality Products but Customer Service Issues

Cheef Botanicals receives mixed reviews with customers praising the product quality but criticizing customer service, shipping delays, and discrepancies in order fulfillment. Positive feedback highlights the effectiveness of products like Delta 8 Gummi Cubes and CBD gummies for pain relief and relaxation. However, concerns are raised regarding issues with order accuracy, delivery times, unresponsive customer service, and product quality inconsistency. Some customers express frustration over canceled orders, lack of refunds, and difficulties in contacting support. Overall, while the products are well-liked, improvements in customer service and order management are needed for a better customer experience.

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Custom Date - Oct 30, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Very fast delivery

    Very fast delivery. They are very calming for me. I am still trying other brands to see what I will settle on.

    Sentiment
    • Positive
    Content
    • Effectiveness of CBD Products
    Apr 11, 2024
  • delta 8 thc oil is amazing for pain…

    delta 8 thc oil is amazing for pain sleep and getting high I love it

    Sentiment
    • Positive
    Content
    • Effectiveness of CBD Products
    Jan 10, 2024
  • Love the cartridges

    Love the cartridges. Just wish shipping didn't take 10 days

    Sentiment
    • Positive
    Content
    • Shipping Experience
    Dec 20, 2023
  • Good stuff, good service!

    I've ordered a couple of times and the product and the service are stellar! I will be back.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Jul 12, 2023
  • Easily to find out about products

    Easily to find out about products, ordering and delivery information. Good reviews

    Sentiment
    • Positive
    Content
    • Product Quality
    Jun 18, 2023
  • Shipping is convoluted and takes way…

    Shipping is convoluted and takes way too long. Product is weak.

    Sentiment
    • None
    Content
    • Shipping Experience
    Jun 16, 2023
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Sentiment Analysis (of 30 reviews)
-17 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Cheef Botanicals  based on online reviews collected from Trustpilot. The analysis helps Marketing Specialists, Product Managers, Customer Service Executives, Supply Chain Analysts, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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