Mixed Feedback on blu by BCA Digital App
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Mixed Feedback on blu by BCA Digital App

Customers have mixed feedback regarding the blu by BCA Digital app. Some find it slow and buggy, while others praise its ease of use. There are requests for improvements in speed, functionality, and user-friendliness. Many users appreciate the free admin fees and transfers to other banks. Some highlight issues with specific features like ATM withdrawals incurring charges. Overall, the app is seen as helpful for daily financial management, but performance optimization and bug fixes are needed for a better user experience.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Aplikasinya perlu ditingkatkan lagi dan lebih mudah digunakan lebih menarik lebih banyak kegunaannya

    Sentiment
    • Negative
    Content
    • User Interface
    Jul 14, 2024

  • enak sih, tapi apk nya kyk agak lemot ketimbang mbca

    Sentiment
    • Positive
    Content
    • App Performance
    Jul 14, 2024

  • mantab apk blu,pembelian dan pembayaran mudah sekali,thx blu

    Sentiment
    • Positive
    Content
    • Bill Payments
    Jul 14, 2024

  • Baru nyoba tp saat saya mau isi sĂ ldo koq gak bisa/falid data ya...

    Sentiment
    • None
    Content
    • Account Management
    Jul 13, 2024

  • pembayaran tiket MRT pake blu error terus udh beberapa hari ga dibenerin2

    Sentiment
    • Negative
    Content
    • Bill Payments
    Jul 12, 2024

  • Sangat membantu skali dlam perihal keuangan harian... Lancar dan sukses slalu utk aplikasi Blu program terbaru dri BCA.. Thx.

    Sentiment
    • Positive
    Content
    • Account Management
    Jul 12, 2024
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Sentiment Analysis (of 30 reviews)
47 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for blu by BCA Digital based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Product Managers, Customer Experience Specialists, Digital Marketing Professionals, Financial Technology Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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