Always Money Finance Review: Varied Customer Experiences
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Always Money Finance Review: Varied Customer Experiences

Mixed reviews highlight Always Money Finance's customer service quality, with some praising the helpfulness and friendliness of staff, while others criticize the company for misleading practices and high interest rates. Instances of poor communication, discrepancies in loan terms, and perceived predatory lending are recurrent themes in the feedback.

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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • These people harasses you even when…

    These people harasses you even when your payment is not due. Then they have the nerves to try to withdraw money out my account before the due date because they wouldn’t be open when payment was due. They call call call like something wrong with them. I’ll never get a loan from them again!

    Sentiment
    • Negative
    Content
    • Payment and Billing Issues
    Jan 22, 2024
  • Crooks

    Crooks! Called and provided updated banking details and instructed them to delete my primary. However, they saved my primary details so when they couldn't withdraw from my new account, they went and STOLE from my primary. How can I have the confidence to save money to pay back this loan when they feel they can fraudulently steal from you when God forbid your low paying part time job doesn't allow you to make a $300 monthly payment on a loan where only $2 of that $300 is going towards your principal? I know that check looks good, ya'll...but it ain't worth it.

    Sentiment
    • Negative
    Content
    • Payment and Billing Issues
    Nov 26, 2023
  • I'm very pleased with the service

    I'm very pleased with the service! The associates treat me with respect and are always friendly and knowledgeable. If I have a question, the provide informed answers.

    Sentiment
    • Positive
    Content
    • Great Customer Service
    Mar 20, 2020
  • Fast and always nice when I call to pay…

    Fast and always nice when I call to pay note

    Sentiment
    • Positive
    Content
    • Great Customer Service
    Mar 16, 2020
  • Great Customer Service

    The employees at Always Money in Alabaster, AL have always shown me the utmost respect and customer service whenever I have called or gone to their office. They care about their customers and that is why I am a repeat customer.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Professionalism
    Mar 14, 2020
  • If you're in need of quick cash

    If you're in need of quick cash, call always money,quick and easy loans

    Sentiment
    • Positive
    Content
    • Loan Approval Process
    Mar 14, 2020
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Sentiment Analysis (of 30 reviews)
30 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Always Money Finance  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Service Managers, Marketing Strategists, Business Development Executives, Risk Management Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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