Air Arabia Official App Reviews Analysis
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Air Arabia Official App Reviews Analysis

The reviews for Air Arabia's official app are mixed, with customers expressing frustration over issues such as app bugs, booking problems, poor customer service, and flight delays. Some users report positive experiences with the app and the airline's services, highlighting good flights and impressed service. Complaints range from technical issues causing the app to hang or show errors to severe inconveniences like being stranded at airports without assistance. Customers mention issues like payment problems, lack of response to complaints, and dissatisfaction with the airline's handling of delays and booking errors.

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  • Mobile App Developers
  • Customer Service Managers
  • UX/UI Designers
  • Airline Operations Analysts
  • Digital Marketing Professionals

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • How I can add my family members details for booking the tickets.

    Sentiment
    • Negative
    Content
    • Booking Difficulties
    Jul 20, 2024

  • Worst airline.. Ready to accept delays and some times you have to stay 24 hours without any facilities.

    Sentiment
    • Negative
    Content
    • Flight Delays and Compensation
    Jul 09, 2024

  • I made a payment against booking but no confirmation email or ticket recieved and I am helpless

    Sentiment
    • Negative
    Content
    • Payment and Confirmation Problems
    Jul 09, 2024

  • Latest update has made the app unusable on Huawei p30 pro. If it isn't broken, don't "fix" it!

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Jun 16, 2024

  • ഉചിതം, uhnj u. സ് zifzsx fb sc zx

    Sentiment
    • Positive
    Content
    • Technical Errors and Bugs
    Jun 09, 2024

  • Very bad app hanging slow loading data not recommended

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Jun 08, 2024
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Sentiment Analysis (of 30 reviews)
-50 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Air Arabia (official app) based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Customer Service Managers, UX/UI Designers, Airline Operations Analysts, Digital Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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