Good2Go Auto Insurance: Exceptional Customer Service and Competitive Pricing
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Good2Go Auto Insurance: Exceptional Customer Service and Competitive Pricing

Good2Go Auto Insurance received overwhelmingly positive reviews from customers, highlighting exceptional customer service and professionalism. Key employees like Ellyn F, Melissa, and Heather were repeatedly praised for their knowledge, efficiency, and friendliness. Customers appreciated the quick and easy process of obtaining insurance, as well as the competitive pricing offered by Good2Go. However, a few negative reviews mentioned difficulties in reaching customer service and obtaining refunds. Overall, the majority of customers expressed satisfaction with the service provided by Good2Go Auto Insurance.

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Melissa was an amazing help

    Melissa was an amazing help! very friendly very fast and knowledgeable

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 02, 2024
  • Got what I needed to do done

    Got what I needed to do done. Melissa Evans was extremely polite and courteous. Very helpful also.

    Sentiment
    • Positive
    Content
    • Efficiency and Speed
    Mar 29, 2024
  • Very Professional

    Very Professional, Respectful and polite. Made sure I was satisfied through the entire time I was on the phone. Yes I will recommend my family and friends.

    Sentiment
    • Positive
    Content
    • Professionalism and Knowledge
    Mar 16, 2024
  • She’s very fast

    She’s very fast , great listener & on point

    Sentiment
    • Positive
    Content
    • Efficiency and Speed
    Mar 11, 2024
  • Can I get a call back I been trying…

    Can I get a call back I been trying since Friday 8488440816

    Sentiment
    • Negative
    Content
    • Issues with Contacting Customer Service
    Mar 11, 2024
  • Heather was amazing

    I believe heather helped me. She was amazing! Very professional and polite. A+

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Mar 08, 2024
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Sentiment Analysis (of 30 reviews)
78 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Good2Go Auto Insurance  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Customer Service Directors, Insurance Product Developers, Brand Strategists, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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