Cricks Highway Renault: A Mixed Bag of Customer Experiences
Unlock Cricks Highway Renault Customer Insights

Cricks Highway Renault: A Mixed Bag of Customer Experiences

3463 Pacific Hwy, Springwood QLD 4127, Australia

Cricks Highway Renault in Springwood receives mixed reviews from customers. While many praised staff members like Rosy, Gus, Liam, and Sammie for their exceptional customer service and professional assistance during the car purchase process, some customers reported negative experiences, particularly with service delays and communication issues. Positive feedback highlighted the thorough knowledge of the sales team and the hassle-free buying experience. However, concerns emerged regarding fixed-price servicing and challenges with after-sales support, including issues related to deposits and service bookings. Overall, while there are commendable aspects of customer service, there are significant areas for improvement.

Best for
  • Automotive Dealership Managers
  • Customer Service Trainers
  • Automotive Industry Analysts
  • Marketing Professionals
  • Sales Managers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
27 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Export
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>

  • Bad dealing with customers

    Sentiment
    • None
    Content
    • Communication Problems

  • I have bought 5 Renaults from Cricks just upgraded my Koleos got a very good deal Paul was my salesman very helpful easy to deal with and knowledgable

    Sentiment
    • None
    Content
    • Sales Experience

  • Hassle free experience price was agreed quickly and was pleased with the outcome. Sammie was exceptional in her assistance

    Sentiment
    • None
    Content
    • Exceptional Customer Service

  • Very impressed with the service I received from Cricks Highway. Please go and see Sam there, the customer service I received was excellent and the follow up was superb 👍🏽

    Sentiment
    • None
    Content
    • Exceptional Customer Service

  • Awesome service from Gus , Nick and Sammy , friendly staff , very helpful and friendly , bought second time from Renault Springwood

    Sentiment
    • None
    Content
    • Sales Experience

  • Had to go there and look and reminded me so much of home. Even the buildings are named after families I knew

    Sentiment
    • None
    Content
    • Vehicle Quality
  • See All Reviews
Sentiment Analysis (of 30 reviews)
0 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
27 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Cricks Highway VW: In-Depth Customer Feedback Analysis
    Google Business Reviews 80
  2. Unlock In-Depth Insights on Cricks Highway KIA Customer Feedback
    Google Business Reviews 78
  3. Cricks Highway KGM Feedback Report: Drive Your Business Forward
    Google Business Reviews 72
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Cricks Highway Renault based on online reviews collected from Google Business. The analysis helps Automotive Dealership Managers, Customer Service Trainers, Automotive Industry Analysts, Marketing Professionals, Sales Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Business and is not associated with or supported by Google Business in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Business's terms of use, including copyright regulations, when utilizing the extracted review data.