Cricks Highway Renault: A Mixed Bag of Customer Experiences
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Cricks Highway Renault: A Mixed Bag of Customer Experiences

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๎ƒˆ3463 Pacific Hwy, Springwood QLD 4127, Australia

Cricks Highway Renault in Springwood receives mixed reviews from customers. While many praised staff members like Rosy, Gus, Liam, and Sammie for their exceptional customer service and professional assistance during the car purchase process, some customers reported negative experiences, particularly with service delays and communication issues. Positive feedback highlighted the thorough knowledge of the sales team and the hassle-free buying experience. However, concerns emerged regarding fixed-price servicing and challenges with after-sales support, including issues related to deposits and service bookings. Overall, while there are commendable aspects of customer service, there are significant areas for improvement.

Source: Google Business Reviews of Cricks Highway Renault

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Customer Feedback Analysis of Cricks Highway Renault

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Featured Content
  • Sentiment
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    Content
    • Communication Problems
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    Content
    • Sales Experience
  • Sentiment
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    Content
    • Exceptional Customer Service
  • Sentiment
    • None
    Content
    • Exceptional Customer Service
  • Sentiment
    • None
    Content
    • Sales Experience
  • Sentiment
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    Content
    • Vehicle Quality
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Sentiment Analysis (limited preview)
0 Net Promoter
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  • This page displays purchase options and a preview of the customer feedback analysis report for Cricks Highway Renault based on online reviews collected from Google Business. The analysis helps Automotive Dealership Managers, Customer Service Trainers, Automotive Industry Analysts, Marketing Professionals, Sales Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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