Cricks Highway Renault in Springwood receives mixed reviews from customers. While many praised staff members like Rosy, Gus, Liam, and Sammie for their exceptional customer service and professional assistance during the car purchase process, some customers reported negative experiences, particularly with service delays and communication issues. Positive feedback highlighted the thorough knowledge of the sales team and the hassle-free buying experience. However, concerns emerged regarding fixed-price servicing and challenges with after-sales support, including issues related to deposits and service bookings. Overall, while there are commendable aspects of customer service, there are significant areas for improvement.
Source: Google Business Reviews of Cricks Highway RenaultStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
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Bad dealing with customers
I have bought 5 Renaults from Cricks just upgraded my Koleos got a very good deal Paul was my salesman very helpful easy to deal with and knowledgable
Hassle free experience price was agreed quickly and was pleased with the outcome. Sammie was exceptional in her assistance
Very impressed with the service I received from Cricks Highway. Please go and see Sam there, the customer service I received was excellent and the follow up was superb 👍🏽
Awesome service from Gus , Nick and Sammy , friendly staff , very helpful and friendly , bought second time from Renault Springwood
Had to go there and look and reminded me so much of home. Even the buildings are named after families I knew
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