Credit Union of New Jersey (CUNJ) receives mixed feedback on its services, with customers praising the staff for their professionalism and helpfulness while expressing concerns about communication issues and loan processes. Positive remarks highlight excellent customer service, knowledgeable representatives, and efficient service delivery. However, some clients mention difficulties with transfers, online applications, and reaching the office by phone. Overall, there is a call for improved management and clearer policies to enhance customer experience.
Source: Trustpilot Reviews of Credit Union of New JerseyStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
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Your staff is always professional. They are patient,courteous and respectful; not inpatient.
great staff at location... aways goes the extra mile to help everyone...
What I like about CUNJ is that they are very attentive regardless the balances I carry. I get treated like a million bucks and they are always there when I need them and everyone else turns me down.
Ms. Andrews was extremely helpful with the documents and information that I needed. She was very professional and polite, and she went over and beyond her work responsibilities.
Banking is super easy at CUNJ. The staff are knowledgeable and ready to help.
My visit at the bank , the other day was helpful and inspiring I look forward to forward opportunities to grow and expand in the future.
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