Chrysler Capital: Customer Dissatisfaction and Service Concerns
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Chrysler Capital: Customer Dissatisfaction and Service Concerns

Unlock Chrysler Capital Customer Insights

Chrysler Capital customers express dissatisfaction with the company, citing issues such as poor customer service, lack of communication, unexpected fees, and frustrating experiences related to payments, titles, and lease terminations. Multiple reviewers mention difficulties in resolving issues, repossession problems, and frustrations with the company's handling of payments and refunds. Several customers express disappointment in their overall experience and vow to avoid future dealings with Chrysler Capital due to various unresolved issues.

Source: Trustpilot Reviews of Chrysler Capital 

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Customer Feedback Analysis of Chrysler Capital 

Uncover insights from our Chrysler Capital customer feedback analysis. Understand key concerns and improve strategies.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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Featured Content
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  • This company is the worst company to do…

    This company is the worst company to do business with. Please don’t use this company because they will ruin your credit score!!!!

    Sentiment
    • Negative
    Content
    • Repossession Concerns
    Apr 19, 2024
  • G A R B A G E

    G A R B A G E cs, never been helped since I purchased my car called them over 30 times for a single help!never got helped

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Mar 29, 2024
  • Even electrical cars are junk are engineers F retired auto worker engineer

    I’m never buying buy another Chrysler product again nothing but oil leaks Water pumps i’m never buying new cars anymore. give the engineers F

    Sentiment
    • Negative
    Content
    • Loan Application Process
    Mar 20, 2024
  • Horrible.

    Horrible.. company I work for has 15 cars with ford 1 jag a Porsche and 3 other luxury cars.. Chrysler credit said no no.. you don't qualify.. What a joke..I wanted a gladiator.. next day I drove off with an f150 in less than an hour..

    Sentiment
    • Negative
    Content
    • Loan Application Process
    Mar 13, 2024
  • Sketchy credit scoring

    Bought a used truck almost a year ago, went to buy new recently and they say my credit is to low, although my reports show 670-680. Chrysler says it's 570..... hmmmm.

    Sentiment
    • Negative
    Content
    • Loan Application Process
    Mar 05, 2024
  • Never finance again with them. I had a truck financed thru them never late on payment. Traded truck in an waiting for a refund check for 2 months everytime I call something different. Dont finance

    Horrible finance company never finance again. Also, an excuse why I don't get refund check. Very rude Supervisors. I was never late on payment for 3 years. Buyer beware. Oh an this time they hung up on me.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Aug 24, 2023
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Sentiment Analysis (limited preview)
-96 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Chrysler Capital  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Product Development Specialists, Financial Service Consultants, Market Research Analysts, Corporate Strategy Advisors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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