User Insights on Chatbot App: Strengths and Areas for Improvement
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User Insights on Chatbot App: Strengths and Areas for Improvement

Unlock Chatbot App User Feedback Insights

The Chatbot App has garnered a mixed response from users, averaging a 3.5 out of 5 on Trustpilot. Many users found it effective for brainstorming, drafting, and organizing thoughts, often commending its speed and intuitive interface. However, several reviewers pointed out inconsistencies in responses, particularly with multi-part questions and longer inputs. Users expressed a desire for improved contextual understanding and a more personalized touch in responses. Additionally, concerns about its handling of creative prompts and tone were highlighted. While the app is viewed as a reliable assistant for everyday tasks, enhancements in memory stability and response depth could improve the overall user experience significantly.

Source: Trustpilot Reviews of Chatbot App is rated "Average" with 3.5

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Customer Feedback Analysis of Chatbot App is rated "Average" with 3.5

Discover key insights from the Chatbot App user feedback with our comprehensive report. Improve your chatbot's performance.

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Custom Date - Apr 26, 2025
Popular Phrases (limited preview)
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Featured Content
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  • I mainly use the app for drafting…

    I mainly use the app for drafting emails and short articles, and overall, it’s been a huge time saver.

    Sentiment
    • Positive
    Content
    • Creative Assistance
    Mar 31, 2025
  • The interface is clean and distraction…

    The interface is clean and distraction free, which makes it easy to focus. Switching between different AI models is seamless, and the responses load quickly faster than I expected. I also like that I can return to previous chats and continue where I left off without losing context.

    Sentiment
    • Positive
    Content
    • Performance Speed
    Mar 31, 2025
  • Nicht CHATGPT! Auch ich habe mich in die Irre führen…

    Auch ich habe mich in die Irre führen lassen und habe versehentlich dort statt bei ChatGPT ein Jahresabo abgeschlossen. Ich habe sofort Kontakt mit dem Support aufgenommen um zu stornieren, aber leider bis heute keine Antwort.

    Sentiment
    • Negative
    Content
    • Customer Support
    Mar 31, 2025
  • SCAM~

    SCAM~I subscribe a year plan and thought it's chatGPT but it's totally another things. And it charge me for 3 different items which is $59.9, $59.9 and $9.9, i strongly recoomend everyone don's subsrcibe this plan at all.

    Sentiment
    • Negative
    Content
    • Customer Support
    Mar 30, 2025
  • Don't purchase it ! Please refund

    Hello, I got confused, thinking I was buying the real chatgpt update, It took me an hour to get I had gotten mistaken, and when I want to contact you, impossible to find a chat or email !I am so angry. I want a full refund.Please contact me and do the refundInvoices 2771-1552737 and 2771-1552734

    Sentiment
    • Negative
    Content
    • Customer Support
    Mar 30, 2025
  • This is a fake site with misleading…

    This is a fake site with misleading info, when Choosing model gpt 4-o it actually uses gpt 3.5.Stay away

    Sentiment
    • Negative
    Content
    • User Experience
    Mar 30, 2025
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Sentiment Analysis (limited preview)
64 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Chatbot App is rated "Average" with 3.5 / 5 on Trustpilot based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Experience Specialists, AI Researchers, Marketing Professionals, Software Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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