Castlery Review Summary: Mixed Feedback on Quality, Service, and Delivery
  • 96 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Unlock Castlery Customer Feedback Insights for Business Growth

Castlery Review Summary: Mixed Feedback on Quality, Service, and Delivery

Mixed reviews were given for Castlery, with customers highlighting issues such as damaged furniture, poor customer service, and incorrect deliveries. Complaints included pilling on sofas, faulty parts in furniture kits, and difficulties in arranging deliveries. Some praised the quality and design of the furniture, while others expressed frustration with the lack of resolution for their problems. Issues with product consistency, shipping delays, and unresponsive customer service were common themes throughout the feedback.

Best for
  • Furniture Retail Managers
  • Customer Experience Analysts
  • Product Quality Assurance Specialists
  • E-commerce Strategists
  • Supply Chain Managers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
63 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Nov 05, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Very satisfied

    Customer service solved my problem and replaced the chairs with new ones. I am happy to shop from you

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 12, 2024
  • Terrible customer service

    Terrible customer service. They dont even have a regular customer service phone number. Everything by email, and who knows when they get back to you.

    Sentiment
    • Negative
    Content
    • Communication Difficulties with Customer Service
    Jan 23, 2024
  • Purchased the Dawson bed and a lamp

    Purchased the Dawson bed and a lamp, both were very well made and look amazing.

    Sentiment
    • Positive
    Content
    • Quality and Durability of Furniture
    Jan 20, 2024
  • Recommended!

    Delivery was smooth and within given timeline. We are very happy with our furniture. It's comfortable and feels great for the price.

    Sentiment
    • Positive
    Content
    • Product Accuracy and Description
    Jan 08, 2024
  • Easy and efficient service

    Easy and efficient service. Easy enough to schedule a day that worked for me and/or change it. Love my bed.

    Sentiment
    • Positive
    Content
    • Assembly and Installation Problems
    Jan 07, 2024
  • The couch is exactly as I expected

    The couch is exactly as I expected! All the information displayed on the website was super helpful and one of the reasons I felt confident buying a couch online.

    Sentiment
    • Positive
    Content
    • Product Accuracy and Description
    Jan 03, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-36 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
63 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. FlatFair Review Analysis: Insights for Better Shopping Experience
    Trustpilot Reviews 83
  2. Explore Mosaic Tile Direct Customer Feedback Insights
    Trustpilot Reviews 74
  3. Insightful Amazon App Feedback Analysis Report Available
    App Store Reviews 100
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Castlery  based on online reviews collected from Trustpilot. The analysis helps Furniture Retail Managers, Customer Experience Analysts, Product Quality Assurance Specialists, E-commerce Strategists, Supply Chain Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.