Mixed Reviews for CashNetUSA: Quick Service but High Fees
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Mixed Reviews for CashNetUSA: Quick Service but High Fees

CashNetUSA receives mixed reviews with customers praising the quick and helpful customer service but expressing concerns about high fees and daily interest rates. Some customers had positive experiences with specific representatives, while others faced technical difficulties. The overall process was described as quick, with some customers appreciating the efficiency and friendliness of the service.

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Thank you for giving me the chance and…

    Thank you for giving me the chance and opportunity when no one else is able to assist me. You truly do not know what y’all have just done for me. Beyond grateful and easy to apply for. Next day deposit blessing on blessing.

    Sentiment
    • Positive
    Content
    • Speed of Approval and Funding
    Apr 24, 2024
  • Very helpful with the application when…

    Very helpful with the application when I was stuck in a question when step by step with me

    Sentiment
    • Positive
    Content
    • Application Process Smoothness
    Apr 24, 2024
  • Elisia was AWESOME!

    Elisia was very nice, very kind, explained products well, and walked me through the process.

    Sentiment
    • Positive
    Content
    • Professionalism and Kindness
    Apr 24, 2024
  • Good service

    You can call and ask a question and the answer quick and u are on your way

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 22, 2024
  • I love cashnet USA

    I love cashnet USA. Great customer service representatives!

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 19, 2024
  • The money is taking awhile

    The money is taking awhile. So far not sure I'll give a different review later

    Sentiment
    • Positive
    Content
    • Loan Process Experience
    Apr 18, 2024
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Sentiment Analysis (of 30 reviews)
82 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for CashNetUSA  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Service Managers, Marketing Professionals, Product Managers, Consumer Advocates to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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