Capella Singapore: Top-notch service, beautiful pools, and spacious rooms in a serene setting
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Capella Singapore: Top-notch service, beautiful pools, and spacious rooms in a serene setting

Unlock Capella Singapore's Guest Feedback Insights

1 The Knolls, Sentosa Island, Singapore 098297

Capella Singapore is praised for its excellent service, beautiful pools, and spacious rooms. Guests appreciate the attentive staff, diverse food options, and serene ambiance. However, some mention issues with cleanliness and slow service. The hotel's secluded location in Sentosa provides a peaceful retreat away from the city, with easy access to activities like beach visits and classes. Overall, Capella Singapore stands out for its top-notch service, comfortable accommodations, and relaxing atmosphere.

Source: Google Business Reviews of Capella Singapore

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Customer Feedback Analysis of Capella Singapore

Discover insights from Capella Singapore's customer feedback about service, room quality, amenities, and more. Ideal for hospitality pros.

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  • Best resort/hotel I’ve ever been to. Service is unparalleled and they really spoil you for other hotels.

    Sentiment
    • Positive
    Content
    • Service Quality

  • Vacation in capella its everyones dream n feeling RICH BOLD N FAMOUS... Try it.

    Sentiment
    • Positive
    Content
    • Value for Money

  • For a resort stay in Singapore, where you can escape the hustle and bustle of the city and truly disconnect, look no further than Capella Singapore.

    Sentiment
    • Positive
    Content
    • Location and Surroundings

  • Beautiful Hotel outside the hustle and bustle of Singapore City.

    Sentiment
    • Positive
    Content
    • Location and Surroundings

  • Rooms: Crazy comfortable..Nearby activities: Next to uss singapore

    Sentiment
    • Positive
    Content
    • Room Comfort and Cleanliness

  • I attended a wedding on 7th January, the celebration.. good. Cocktails served at the foyer...slow and not sufficient canapes.

    Sentiment
    • Positive
    Content
    • Special Events and Celebrations
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Sentiment Analysis (limited preview)
87 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Capella Singapore based on online reviews collected from Google Business. The analysis helps Hotel Managers, Travel Agents, Marketing Professionals, Customer Service Trainers, Event Planners to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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