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This report is based on publicly available user reviews and generated for research purposes only. It does not include copyrighted content and is not affiliated with or endorsed by any brand, business, or platform mentioned.
  • 67 users bookmarked
  • Who is this report for?
    • Social Media Managers
    • Customer Service Representatives
    • Marketing Professionals
    • Business Owners
    • App Developers
WhatsApp Business: User Feedback Highlights and Issues

Unlock Business Potential with WhatsApp User Feedback Insights

The reviews for WhatsApp Business showcase a mix of positive and negative experiences from users. Many appreciate the app's functionality for business management, praising its utility and ease of use. However, common issues include account suspensions, disappearing contacts, and problems with video calls and voice notes. Users have expressed a desire for regular updates and trendy features to keep the app relevant. Despite some technical challenges, a significant portion of the feedback highlights the app's overall effectiveness for business communication. Suggestions for improvement focus on enhancing user experience and addressing recurring bugs.

Source: Google Play Reviews of WhatsApp Business

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Customer Feedback Analysis of WhatsApp Business

Discover insights from our WhatsApp Business feedback report, highlighting user experiences, issues, and improvement suggestions.

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Custom Date - Dec 07, 2025
Popular Phrases (limited preview)
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Featured Content
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  • I recommend this for any business owner. The app is nice but I don't like their updating pattern its tiring. at least 2-3months interval.

    Sentiment
    • Positive
    Content
    • Recommendation for Business Owners
    Aug 22, 2025

  • 🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥Ich liebe diese App so sehr

    Sentiment
    • Positive
    Content
    • Recommendation for Business Owners
    Aug 22, 2025

  • my phone contacts are disappearing in whatsapp business. why &what is the solution?

    Sentiment
    • Negative
    Content
    • Contact Management Problems
    Aug 22, 2025

  • This app is fantastic and amazing

    Sentiment
    • Positive
    Content
    • User Experience
    Aug 22, 2025

  • we need trendy songs as well for what'sapp business..I can't mention as well

    Sentiment
    • Positive
    Content
    • App Features and Suggestions
    Aug 22, 2025

  • TOLONG YA JANGAN DI BIKIN KE RESTART MULUUUU, kalo ada yang memonya penuh cukup ga bisa dibuka aja, jangan tiba tiba kerestart😭😭😭😭

    Sentiment
    • Negative
    Content
    • Updates and Maintenance
    Aug 22, 2025
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Sentiment Analysis (limited preview)
50 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for WhatsApp Business based on online reviews collected from Google Play. The analysis helps Social Media Managers, Customer Service Representatives, Marketing Professionals, Business Owners, App Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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