The reviews for 'Setting the Table: The Transforming Power of Hospitality in Business' highlight its profound impact on understanding hospitality in various industries. Many readers appreciate the insightful blend of personal anecdotes and practical teachings, emphasizing the importance of creating memorable service experiences. A few critics noted issues with the book's physical condition upon delivery, such as stains and bent pages. Despite these concerns, the majority found the content invaluable, particularly in transforming their approach to customer service. The book is recommended for leaders across all sectors, underlining that hospitality can enhance customer experiences significantly, especially in the post-COVID landscape where service quality is often overlooked. Danny Meyer, the author, is recognized as a significant figure in the restaurant industry, with readers expressing enthusiasm for his insights and methods.
Source: Amazon Product Reviews of Setting the Table: The TransformingStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
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Excelente historia de como crear organizaciones que generen servicios memorables.
I appreciated the teaching on hospitality in a auto biographical style. Now time to go eat some food in New York!
aunque fue escrito hace algunos años, tiene informacion muy acertada sobre cómo dirigir un proyecto en la hospitalidad
This book came stained, pages bent, and actually dirty. Gross dirty. Disgusting.
When we are outside the proverbial "hospitality" industry, we rarely think about delivering hospitality, at any cost.This book taught me, and our team, that we had a LOT of work to do, in order to deliver a "hospitality experience" to our tech-crowd Customers.I am not going to list the ways this book changed our playbook, except to say it made a HUGE difference in the way our Customers ultimately found our service to them.The leader of every company, large or small, should read, listen, and re-...
Great insight into building a business on service and consistency. We have lost a lot of that mindset through Covid and my hope is that service can return as a profession that is appreciated and appropriately compensated Danny Meyer is a legend in the restaurant business and we seek out his restaurants when we visit New York.
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This page displays purchase options and a preview of the customer feedback analysis report for Setting the Table: The Transforming Power of Hospitality in Business Paperback – January 29, based on online reviews collected from Amazon. The analysis helps Restaurant Owners, Hospitality Managers, Customer Service Executives, Business Leaders, Marketing Professionals to discover insights into what people love, dislike, and need.
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