Fresha receives overwhelmingly positive feedback from users, highlighting its user-friendly interface, excellent customer service, and continuous improvement of features. Account managers like Sean, Emma, and Joanna are praised for their support and guidance. Users appreciate the platform's ease of use, online booking system, and payment processing capabilities. However, some concerns are raised about fees and marketplace features. Overall, Fresha is viewed as a valuable tool for businesses to enhance efficiency and customer satisfaction.
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Mutjaba was very quick in answering my inquiries, but also sending small videos of how to accomplish what I wanted. A very competent agent as a whole.
Fresha is by far the best booking software Iâve ever used in my 15 years of working as hairdresser both as an owner and stylist. Well done Fresha team, youâre taking over.
I had a problem with running my report. Richard was very helpful. He included a video that explained everything I needed. Prompt response. Appreciate your help :)
Jack was my Customer Experience Specialist and he was very kind and offered to help me out right away. Appreciate the efficiency!
Tonia has been very helpful; she has answered any questions I have had. The transitional process has been smooth with no problems.
Grace was super helpful at the time of need. Fresha constantly updates its feature to be better.However they have bit complicated system when it comes to PDQ machine.
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This page displays purchase options and a preview of the customer feedback analysis report for Fresha based on online reviews collected from Trustpilot. The analysis helps Spa and Salon Owners, Beauty Professionals, Wellness Consultants, Service Industry Analysts, Marketing Managers in the Beauty and Wellness Sector to discover insights into what people love, dislike, and need.
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