Mixed Reviews Highlighting Quality, Service, and Pricing for Blurb
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Mixed Reviews Highlighting Quality, Service, and Pricing for Blurb

Mixed reviews were found for Blurb, with customers mentioning issues with print quality, customer service, and pricing. Some users reported satisfaction with the final products, while others experienced disappointments related to dark photos, shipping delays, and high costs. Communication problems with customer support and concerns about transparency in pricing were also highlighted. Overall, users had varied experiences with Blurb, with some praising the quality of prints, ease of use, and timely deliveries, while others expressed dissatisfaction with print inaccuracies and unresponsive customer service.

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Custom Date - May 18, 2024
Featured Content
  • 15€ di spedizione per un prodotto da…

    15€ di spedizione per un prodotto da 11€?Spedizione che ci mette 12gg??? Fuori dagli Stati Uniti non avete altro tipo di corriere, pessimo servizio davvero.

    Sentiment
    • Negative
    Content
    • Shipping and Delivery
    Dec 09, 2023
  • Shockingly bad delivery service

    Yet again Blurb fail to deliver my order. This happens every time I order. They blame the courier but they continue to use the same company. Getting a response from customer services is impossible. I am looking for another company to do my future printing.

    Sentiment
    • Negative
    Content
    • Shipping and Delivery
    Apr 20, 2023
  • Professional

    The production of a liber amicorum for a long time customer went smooth and quick.

    Sentiment
    • Positive
    Content
    • Printing Quality
    Jan 07, 2023
  • Helpful service but poor quality Black and White printing

    I tried repeatedly to get a good quality black and white printed book from blurb. I went through 3 re-prints (for which they were very obliging) but each time the print quality was too poor to present to my client. I will now have to look for an alternative printers for the project.ORDER NUMBER: 9171189

    Sentiment
    • Negative
    Content
    • Printing Quality
    Dec 21, 2022
  • Easy to do and professionally finished product

    Easy to do and professionally finished product!

    Sentiment
    • Positive
    Content
    • Photo Book Creation
    Aug 24, 2022
  • Do not use!!!

    Do not use! They took £46 out of my bank without permission and are refusing to give it back!

    Sentiment
    • Negative
    Content
    • Customer Service
    Jul 07, 2022
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-35 Net Promoter
Score
Popular Topics (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Blurb  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Managers, Customer Experience Specialists, Print Production Professionals, Business Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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