Mixed Reviews for Blinkit: Fast Service but Quality Concerns
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Mixed Reviews for Blinkit: Fast Service but Quality Concerns

The reviews of the Blinkit app reveal a mixed experience among users. While many appreciate the fast delivery service and convenience, with remarks highlighting its speed and helpfulness, there are significant complaints regarding product quality and packaging. Issues such as melted items, particularly ice cream, and the delivery of unripe bananas have raised concerns about the service's reliability. Customers also noted packing problems, suggesting a need for better protection of delicate items. Overall, while the app is praised for its efficiency, there is room for improvement in product handling and customer service.

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • It is really convenient, the fasting option was really really thoughtful to say thanks to the blinkit team, it helped my mom a lot it could have been better if it had more products, it is understandable to maintain a floating Inventory but I really wished if few more items were there. rest the app is very cool ♥️

    Sentiment
    • Positive
    Content
    • Inventory Variety
    Oct 08, 2024

  • Great service in shortest possible time.

    Sentiment
    • Positive
    Content
    • Delivery Speed
    Oct 08, 2024

  • Everytime bananas are ordered they usually send raw ones and make a partial refund. Why can't they take back their raw bananas and give full refund. This is fraud, cheating and customer hostile behaviour

    Sentiment
    • Negative
    Content
    • Refund Issues
    Oct 08, 2024

  • Packing issues. Delicate items like wafers,green veggies crushed with heavy items.

    Sentiment
    • Negative
    Content
    • Packing Quality
    Oct 08, 2024

  • आर्डर की गई वस्तुओं का बिल भी साथ भेजिएगा और पार्सल ओपन भेजा जाता है जिसे सुरक्षित पेकिंग कर के भेजा जाना चाहिए ।

    Sentiment
    • None
    Content
    • Packing Quality
    Oct 08, 2024

  • everything is melt driver not even bring the bag with it, driver just brought ice cream in papper bag which is full melted

    Sentiment
    • Negative
    Content
    • Packing Quality
    Oct 08, 2024
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Sentiment Analysis (of 30 reviews)
63 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Blinkit: Grocery in 10 minutes based on online reviews collected from Google Play. The analysis helps Retail Managers, Product Developers, Customer Service Executives, Quality Assurance Specialists, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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