Mixed Feedback on BIKE24: Long Delivery Times, Customer Service Challenges, and Product Quality Concerns
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Mixed Feedback on BIKE24: Long Delivery Times, Customer Service Challenges, and Product Quality Concerns

Mixed customer feedback on BIKE24, with complaints about long delivery times, communication issues, and product quality. Some customers praise the wide selection, competitive prices, and good customer service. Complaints include delays in shipping, difficulties in contacting customer service, and issues with product conditions. Some customers faced challenges with returns and experienced frustration with order cancellations. Overall, BIKE24 receives both positive and negative feedback regarding delivery speed, customer service responsiveness, and product quality.

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  • Supply Chain Specialists

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • rasch und unkompliziert bestellt

    rasch und unkompliziert bestellt. wenn die lieferung ebenso glatt läuft, dann sind 5☆ sicher

    Sentiment
    • Positive
    Content
    • Ordering Process
    Aug 04, 2024
  • Vasto assortimento di prodotti

    Vasto assortimento di prodotti, prezzi buoni, spedizioni celeri e precise!

    Sentiment
    • Positive
    Content
    • Shipping Carrier
    Aug 02, 2024
  • Immer wieder gerne😁

    Kaufe schon lange und gerne bei euch

    Sentiment
    • Positive
    Content
    • Customer Service
    Aug 01, 2024
  • Schnelle und zuverlässige Lieferung

    Einfache Suche, schnelle und zuverlässige Lieferung

    Sentiment
    • Positive
    Content
    • Delivery Experience
    Aug 01, 2024
  • Het is een leuke site met genoeg keuze…

    Het is een leuke site met genoeg keuze maar de betaal pagina vond ik minder!!

    Sentiment
    • Positive
    Content
    • Website Experience
    Aug 01, 2024
  • Vasta scelta

    Vasta scelta, efficienti nelle spedizioni, prezzi molto competitivi

    Sentiment
    • Positive
    Content
    • Shipping Carrier
    Jul 31, 2024
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Sentiment Analysis (of 30 reviews)
50 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for BIKE24  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Customer Experience Analysts, Market Researchers, Product Managers, Supply Chain Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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