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Customer Insights on Big Fish & Co.: High Prices, Low Satisfaction
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    • Restaurant Manager
    • Business Analyst
    • Customer Service Trainer
    • Marketing Professional
    • Hospitality Consultant
Customer Insights on Big Fish & Co.: High Prices, Low Satisfaction

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Ground floor sumati, Krishna Niwas, Shiv Sena Bhavan, path, Dadar, Mumbai, Maharashtra 400028, India

The Big Fish & Co. has garnered mixed reviews from customers, with many expressing disappointment over the high prices relative to the quality and quantity of food served. Common complaints include insufficient servings, unorganized reservations, and bland taste, particularly in seafood dishes. Several reviewers noted that the management lacks proper communication and customer service, which exacerbates the dining experience. While some patrons enjoyed the ambience and found certain dishes satisfactory, the overall sentiment reflects a need for improvement in food quality and service efficiency. Many customers recommend exploring alternative restaurants for a better seafood experience, given the premium pricing at Big Fish & Co.

Source: Google Business Reviews of The Big Fish & Co.

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Customer Feedback Analysis of The Big Fish & Co.

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Custom Date - Dec 07, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Food was not so good, quantity was low as per price, service was quit good

    Sentiment
    • Negative
    Content
    • Price and Value
    Sep 21, 2025

  • Total waste of money. Pl don't visit. Very less quantity .if u want to waste your money then please visit 😭

    Sentiment
    • Negative
    Content
    • Price and Value
    Sep 21, 2025

  • Very good food with pleasant ambience & cleanliness

    Sentiment
    • Positive
    Content
    • Ambience and Cleanliness
    Sep 15, 2025

  • Feedback -Worst prawn ever with lots of soda

    Sentiment
    • Negative
    Content
    • Taste Disappointments
    Sep 14, 2025

  • Nice experience

    Sentiment
    • Positive
    Content
    • Customer Experience
    Sep 06, 2025

  • Kaju panner, batata kapa, mutton thali, prawns ghee roast, prawns sukha masala, jwari bhakri, tandul bhakri, shravan thali

    Sentiment
    • Positive
    Content
    • Food Quality
    Aug 31, 2025
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Sentiment Analysis (limited preview)
-44 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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