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    • Mobile App Developers
    • Product Managers
    • UX/UI Designers
    • Digital Marketing Specialists
    • Financial Analysts
U.S. Bank Mobile Banking App: User Reviews and Insights

Unlock Banking Insights: U.S. Bank App Review Analysis

The U.S. Bank Mobile Banking app has received a mix of positive and negative feedback from users. Many reviewers praise its ease of use, convenience, and functionality for tasks like deposits and transfers. Users appreciate immediate access to digital banking features. However, some express frustration with recent updates, particularly the removal of transaction search capabilities and the introduction of ads. Additionally, there are concerns about app performance, including crashes during mobile check depositing. Overall, the app is recognized as a valuable tool for banking, despite some criticisms regarding privacy and usability issues.

Source: Google Play Reviews of U.S. Bank Mobile Banking

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Customer Feedback Analysis of U.S. Bank Mobile Banking

Insightful analysis of U.S. Bank Mobile Banking app reviews. Discover user opinions on features, performance, and security.

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Custom Date - Dec 05, 2025
Popular Phrases (limited preview)
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Featured Content
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  • I have been using this bank and their mobile app for a little over a year. I have had a great experience this far and have only positive things to say. I appreciate the convenience and the customer service and support is second to non!

    Sentiment
    • Positive
    Content
    • Customer Service
    Jul 11, 2025

  • This bank is amazing. even though I still have not received my physical card, it allows me to use the digital version right away after funding my account. Love it!

    Sentiment
    • Positive
    Content
    • Customer Service
    Jul 10, 2025

  • this app is spyware! it wants to make calls, texts,read your contacts, and it wants to know your exact location, and it has a lot of pop-up ads now that we don't want or need!

    Sentiment
    • Negative
    Content
    • Security Concerns
    Jul 10, 2025

  • Once you get used to it and you're a person about business, it will stand out to you. Make moves and grow as a person.

    Sentiment
    • Positive
    Content
    • User Experience
    Jul 10, 2025

  • app is pretty great till you try to do mobile checking. it almost always crashes the app on the first try. plus everytime it crashes it still trys to take money from my employer without adding the money into my account.

    Sentiment
    • None
    Content
    • App Performance
    Jul 10, 2025

  • It is very easy to use, whether deposits, transfer or looking up payments.

    Sentiment
    • Positive
    Content
    • Ease Of Use
    Jul 10, 2025
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Sentiment Analysis (limited preview)
83 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for U.S. Bank Mobile Banking based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Product Managers, UX/UI Designers, Digital Marketing Specialists, Financial Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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