Review Summary: Denizbank's Mobile Banking App - Pros and Cons
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Review Summary: Denizbank's Mobile Banking App - Pros and Cons

Denizbank's mobile banking app has a lot of issues, such as freezing and crashing, poor customer service, and difficulty in logging in. However, some users find the app easy to use and appreciate the new experiences it brings. The app needs improvements in features like updating notification amounts and changing credit card limits. Despite its flaws, Denizbank's mobile banking app is praised for its simplicity, speed, and quality.

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  • Mobile App Developers
  • UX/UI Designers
  • Banking Professionals
  • Customer Service Managers
  • Product Managers

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Bildirim ayarı çalışmıyor

    Gelen para bildiriminin tutarını güncellemek istiyorum asla izin vermiyor. Lütfen kontrol edip bu sorunu fixleyin.

    Sentiment
    • Negative
    Content
    • Customer Service
    Jul 07, 2023
  • Limit değişikliği

    Uygulamanızda kredi kartının limitini değiştirmek istiyorum üzgünüz beklenmedik hata diye uyarı veriyor acele düzeltilmesini istiyorum

    Sentiment
    • None
    Content
    • Credit Card
    Jul 06, 2023
  • Uygulama yüklenmiyor

    Uygulamayı yükledim ama hiç bir şekilde giriş yapamıyorum gerekli yerlerde bankanızada bildirdim sadece insan mağduriyeti yaşıyor başka bişey

    Sentiment
    • Negative
    Content
    • Login Issues
    Jul 02, 2023
  • D

    Da
    Q
    Ağ
    A
    Kaz

    Sentiment
    • Negative
    Content
    • Mobile Banking Experience
    Jun 29, 2023
  • Kötü

    Bu kadar karışık bir uygulama daha yoktur

    Sentiment
    • Negative
    Content
    • Interface Design
    Jun 22, 2023
  • Çok kaliteli iş çıkarıyorsunuz

    Hızlı net basit kaliteli işlem yapıyorsunuz

    Sentiment
    • Positive
    Content
    • Mobile Banking Experience
    Jun 20, 2023
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Sentiment Analysis (of 30 reviews)
-30 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎MobilDeniz based on online reviews collected from App Store. The analysis helps Mobile App Developers, UX/UI Designers, Banking Professionals, Customer Service Managers, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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